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"Horrible service. Orders take 20mins. Three people on when it’s completely busy. Manager having employee performance conversation in front of customers."
Phone: +18074734226
Address: 949 Fort William Road Thunder Bay Centre, P7B 3A6, Thunder Bay, Canada
City: Thunder Bay
Monday: 06:30 -21:00
Tuesday: 06:30 -21:00
Wednesday: 06:30 -21:00
Thursday: 06:30 -21:00
Friday: 06:30 -21:00
Saturday: 07:00 -21:00
Sunday: 07:00 -21:00
Dishes: 0
Amenities: 3
Categories: 5
Reviews: 1113
Don't bother going inside unless you did a mobile order or you have between 20-25 minutes to wait for your order of 2 drinks. They prioritize there mobile orders and drive through and even that can be a 15 minute wait . Horrible management of this starbucks. I would highly recommend not going here unless you got time to waste ?
This place is great if you go through the drive through but dine in is a no go. I understand this location is very busy but I think they are slightly understaffed, waiting 30 minutes for one drink is a little excessive.There is also constantly flies:
I haven’t got my drink until the end . And I waste 30 minutes for wait the drink. Pretty bad service and pretty bad attitude.I told them to make mine much quicker cause I’m in a hurry.But no one care still keep their slow working speed.
Only use the drive through. In store customers are low priority and it shows. The waits are unbearably long with focus on drive through and mobile orders. Avoid.
Horrible service. Orders take 20mins. Three people on when it’s completely busy. Manager having employee performance conversation in front of customers.
