I had a disappointing experience at Starbucks due to a rude barista. I ordered a cheddar sausage, and when my order was ready, the barista said I had walked away before they took my name. That wasn't the case; the barista who originally took my order mispronounced my name during my last visit and didn't actually write it down. Why would I leave without confirming my name was noted? I suggest that your staff write down names before orders are prepared. It's also ironic that my name is "Kayla," but the barista wrote "kaylan." While name mistakes can sometimes be laughed off, it felt disrespectful, especially since I spelled my name three times, and it's quite simple. Service: Takeaway Meal...
