Starbucks

Starbucks - Table reservation

145 Hillsdale Mall, San Mateo I-94403-3408, United States
2423 Reviews 3.9

"Not filled up all the way to the top and full of ice when you?re paying $5 for a drink with light ice."

Details

Phone: +16503457907

Address: 145 Hillsdale Mall, San Mateo I-94403-3408, United States

City: San Mateo

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 0

Amenities: 5

Categories: 4

Reviews: 2423


Address

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Reviews

1 /5 Rating

HORRIBLE Customer Service. They wouldn't give me their names. 10/1/22 Saturday closing time. The girl who wears her hair in a messy bun on her head made a terrible drink and when I came back for her to fix it they wouldn't because it was too close to closing. The guy at the register hadn't even closed the doors yet and there were 20 people still in the shop. I asked if they could please fix the one drink and they refused. I will NEVER spend money at this one again and all three of these kids obviously were not trained in Customer Service. Starbucks management needs to check into this store. I have never been treated with a more dismissive attitude at a Starbucks. This girl messed up the drin...

2 /5 Rating

Unfortunately, I've been here many times in the 10+ years I've lived in the area but I only come here when nothing else is opened. I try hard to avoid this branch. I rarely get my order quickly. Compared to all other Starbucks this one for some reason is extremely slow. My orders are always simple, cold brew, cap, Americano etc. But I rarely get my order in under 5 minutes be it mobile or walk in. I know I'm not the only one. For example a woman ahead of me yesterday was flabbergasted to have to wait 5 minutes for water. It was nearly 10 minutes before I got my grande cold brew with half half. Why??!? It wasn't that busy.

4 /5 Rating

Starbucks is famous for Coffee Mocha, Loved by Coffee lovers, I Suggest to Exetend evening timing up to 8.30 Pm for Conveyance of Mall Shopping Visitors Nice Well behaved Staff Ready to Serve all in Time.Good Designs Wifi Available. Is Plus point.

5 /5 Rating

Update: amazing, fun staff, very friendly, and I got my order, perfect!!! Hurray for pumpkin season!!!!

3 /5 Rating

Not filled up all the way to the top and full of ice when you?re paying $5 for a drink with light ice.