Drive-through staff were rude, and my order consisted of 3 items. I was $2 short on the full order, and I live literally a block away. My coffee and one of the other items were completely paid for, and the third item partially paid for. The lady gave me my coffee and demanded I give it back (mind you, the coffee was completely paid for already). I said, look, I live a block away, you already took the $14 off my card, you hold onto the other 2 items (that I partially paid for already), I'll be back in 5 minutes with the $2 and pick up those 2 items. She proceeded to argue with me and yell at me. I drove off with my $14 cup of coffee, was back in 5 minutes with the $2, and she said she voided...
From the moment I walked in as a new customer, the entire staff greeted me with warmth and quality service that made me feel like I was in a five-star hotel. The atmosphere was exceptional! A lovely and friendly employee named Mena approached me with a smile, and I immediately noticed how well her coworkers worked together like a finely tuned machine. This place has become a must-stop for me before I head out fishing or for other errands. They open early enough, so there's no excuse not to enjoy my coffee along with a perfectly toasted plain bagel and cream cheese. Highly recommended!
I think the Lodi Safeway Starbucks pop up on Kettleman is underrated. I have been going for the past month. I typically order iced coffee with 2% and classic, super basic order. There is no bitter/burnt after taste, and there is little to no wait! On the contrary, the Starbucks store right across the street has very long lines. Customers can easily wait for 20-30 min during peak hours in the morning. And there is sometimes a bad aftertaste for a basic iced coffee order (lately, it's a hit or miss, sometimes tastes as if the coffee grinds have been over-roasted).
I visited earlier today with my family and wanted to get a drink for my daughter. Unfortunately, I wasn't greeted when I approached the register. The older lady there rolled her eyes while I was placing my order and didn't help the younger staff member who was working with her. They both seemed disinterested and were definitely not welcoming. The drink itself was good, but the customer service left much to be desired.
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I ordered an Iced Americano and received luke warm watered down coffee with no ice. I was really disappointed and decided never purchase from a Starbucks inside of this grocery store from now on. I thought I'd be more efficient since I was shopping, but regret not going through the drive thru of another Starbucks literally across the parking lot.
We were inside the store 3.40pm and we were greeted to say they r closed /closing and just use d drive thru. We are already inside the store!!! We told the barista we are ordering to go...and she said they are closed...but we are inside!!! Very very poor/bad customer serivice!!! If there is only a negative star...which the store deserve!!!
When this location is open I like the drive up option. I stopped coming because it was always closed. I hear it’s from lack of staffing. Besides the closer, when it’s open my drinks are always good, haven’t had any issues.
Because it didn't taste that great needs better improvement!I would tell them please take you time and make it tastier!
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The baristas at this Starbucks inside Safeway are amazing and consistently go above and beyond.
The employee isn't even there...
Double-Smoked Bacon, Cheddar Egg On Croissant Bun
Reduced-Fat Turkey Bacon Breakfast Sandwich
Slow-Roasted Ham Swiss On Croissant Bun
Salted Caramel Or Birthday Cake Pop
Sausage Cheddar Breakfast Sandwich
Roasted Tomato Mozzarella Panini
Pepperoni Tomato Savory Foldover
Chicken Blt Salad Deli Sandwich
Strawberries Crème Frappuccino
Bacon Gouda Breakfast Sandwich
