People outside the Starbucks beg for money. Now, I walk into the Starbucks and profiled and discriminated, because of how I look. Then, when I mention, the baristas say they don't notice issues at their store. Guess what, the baristas are more interested in managing the cars outside than your order. Starbucks corporate will not take and act on complaints. I have made in the past, where I was refused service at Starbucks downtown after asking to use the bathroom first, because they profile. I get thrown out for not ordering first. They think I am homeless. I have spent over $500 in the past two years at Starbucks. No more. I hope people read my review, because you do not deserve to be treated...
Four people behind me got their drinks before I did. The main worker was training two other people, which was fine, but once I saw the fourth customer behind me receive their drinks and leave, I was not happy. I walked up to ask why people were getting their drinks made before me and magically mine was the next one to be made. One girl who was two people behind me had already gotten TWO of her drinks and been gone for over 15 minutes.I won't be back.
I was at Starbucks the other day and witnessed the employees handle an extremely rude customer with kindness and respect. Those situations can be tough, especially when the person just wants to argue about issues that are out of the employees control. Even though it was no inconvenience to me, they insisted to make my drink at no charge all while keeping an awesome attitude and a smile on their face! Keep up the great work
Nova was very rude she took my payment and than stuck her hand inside my cup after handing me the change. I told her that she did wash her hands why would you be using the cup to make my drink. She totally rolled her eyes. I then asked for a manager no one on duty. Asked her to call store manager which she did. The store manager apologized and said she would follow up.
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Bad customer service.They had no dark coffee. They were not going to make dark coffee, instead suggested I order Blonde coffee. But, they had Pikes Peak ready. Why not suggest I try that instead of the Blonde? The staff had zero/zilch interest in customer service. Also, they did not know how to replace my lost Starbucks. Really didn't care to look into the process.
I go to this Starbucks at least 4 times a week. Everything I order the same thing yet every time they make it it’s never the way I ordered it! They charge me extra for stuff I want but don’t put it in there! I pay for it because I want it! I guess it’s time to take my business to a different Starbucks!
I am in customer service. But when you are giving the person your order and they are not even listening to your order and get it wrong! Maybe stay home if you are having a bad day! Not friendly staff
I work nights get off around 5:00am 5:15am. I am often their first guest at 5:30am. They are very friendly here hospitable. I appreciate them being here the great service they provide.
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Incredibly kind and patient crew and a nice location to work from. Today I royally screwed up my order and Jason fixed it without making me pay for it. Really appreciated it!
We came there today by 2:30 .The lady who has a blue hair was so rude ,and disrespectful.
