I ordered an oat milk matcha latte and was disappointed to find that it didn't contain oat milk. As someone who is lactose intolerant, I didn't have any medication with me because I didn't expect to find dairy in my drink. It's important for staff to be more attentive to the drinks and their ingredients. The label clearly stated "oat milk," and I specifically mentioned my dietary needs because this Starbucks has made mistakes with my orders before. Oat milk is an additional 70 cents, and I should receive what I pay for. Lactose intolerance is common, and when someone requests a non-dairy option, it should be assumed that it's a dietary necessity. It's frustrating to pay extra for something t...
I really enjoyed the drink I ordered—it was made to perfection! However, I have to give a low rating due to the ambiance of the place. The exterior of the building is not very appealing, with its harsh monochrome gray. The parking lot is spacious, but it feels a bit rundown. Although I appreciate the ample drive-thru, I think there could be a more direct entrance that separates it from the parking spots. The wait in the drive-thru felt excessively long; I experienced a 5-minute standstill despite there being only a few customers ahead of me. Given its location near Walmart and other stores, I might stop by again, but I do feel the interior could use some improvement.
I arrived at the establishment, and I must say that the service was satisfactory, and the premises were well-maintained during my visit. Furthermore, my order was prepared promptly.However, I have a concern regarding the taste of my beverage. Strangely, it had an overly syrupy taste, which is not the norm for this particular drink. Typically, it has a different flavor profile. Unfortunately, I couldn't request an exchange because I was pressed for time and needed to leave promptly.Despite this issue, I am inclined to return to this location in the future. To prevent a similar situation, I will make it a point to sample my drink before departing.
Disorganized! My daughter got her cold drink fast, but my wife and son’s drinks took another 22 minutes to be ready. I ordered at the counter, but after 14 minutes of waiting, I canceled the order.I imagine going to a restaurant and your partner gets the food 12 minutes after you. I talked to management and she could not wait for me to leave, she could care less.this happened around 11:10 AM on 09/16/23
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Ordered a Caramel Ribbon Crunch very disappointed!We ordered at the counter, only ones inside. She made 5 other drive thru drinks before she made ours. The drink was 2 inches of whipped cream in the bottom with maybe 2 inches of actual drink before more whipped cream. ? I got a $6 cup of whipped cream!Didn't stay long, can speak to the atmosphere.
While I enjoyed my cofffffffffffffffffffffffff I also speak in solidarity with the Starbucks employees fighting for unionization. That being said they didn't take my card 8;
I'm not sure why this place is being recommended. Personally, I dislike Starbucks and avoid going there. I find their coffee to be overpriced and not very good.
Itsaalright I do not drink the coffee so not the place fo me service was the information for the
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I don't drink coffee but was meeting someone here..constant traffic.
The new Torrington Starbucks was clean bright and bigger than most.
