Not sure what’s going on but I purchased 5 gift cards totaling to 50$ on March 17th and the payment went through on my Venmo account. All cards declined said invalid. The store told me to call the number on the card because it has nothing to do with them. I called and the lady was convinced that my bank disputed the charge I reassured her about 2 times that my bank did not dispute the charge because I would know she insisted they did and they can’t do anything about it. I contacted Venmo the lady said it is very sketchy that they did not dispute the charge whatsoever. I called back the guy said I have to wait up to 48 hours for a protection and escalation team to contact me. I explained I no...
While I was waiting at the register to be acknowledged, I noticed two employees engaged in conversation while several others were in the back area, completely ignoring me. It felt like I was invisible. Then, a man entered the store from outside and approached the register to take my order. He had just come in without even washing his hands before handling my coffee. He was heavyset, wore glasses, and had tattoos. It's unacceptable for an employee who deals with food to start their shift without basic sanitation practices—he should be let go immediately. I believe he was either the manager or assistant manager, and he needs to be replaced. I will not return to this location again. In the Covi...
I keep trying to give this place another chance, but they never fail to disappoint me. They consistently get my order wrong. For instance, I asked for caramel in my cold brew, which was incredibly bitter. When they asked if I wanted syrup or sauce, I said syrup, and the label even said syrup. However, what I received was a thick, gooey sauce lining the sides of the cup that didn't mix into my cold drink. I'm sorry, but I won't be trying this place again.
Happy my green tea was actually sweetened the way I ordered it. There was enough honey and I could actually taste the sugar added. It was delicious, thank you very much ?The Starbucks inside the stop shop on elm Street West Haven Connecticut doesn't understand what sugar is, they keep giving me unsweetened flavored water, and since they're condiments aren't on display you better catch the barista before she leave the counter again.
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Don't waste your time. Online orders are never ready when they are supposed to be. Place is completely empty and somehow my order is not being made...ticket still sitting and the girl is cleaning up.. so ridiculous..I can't even make this up. Guess what. Got my hot coffee and it was luke warm. Smh should have closed this location and left the milford one open ?
The store is always closed around 8.15 PM and the website says it opens till 9.00PM. They should change their hours as people travel 20 min to get the Starbucks coffee. Also the lady there replied it depends on the scheduling. I wonder company like Starbucks has a scheduling issue. What a joke!!!!
The restaurant would benefit from replacing some of its less competent employees with individuals who are eager to work and prioritize customer service.
Kid working there tonight on 1/31/22 was absolutely fantastic didnt get his name but wish i did. Friendly efficient and helpful.
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Staff are very rude and bathroom are dirty
Posted hours are not
Turkey Bacon White Cheddar Classic Breakfast Sandwich
Veggie Monterey Jack Artisan Breakfast Sandwich
Sausage Cheddar Classic Breakfast Sandwich
Strawberries Creme Frappuccino Ice Cream
Bacon Gouda Artisan Breakfast Sandwich
Ham Cheddar Artisan Breakfast Sandwich
Strawberry Blueberry Yogurt Parfait
Reduced-Fat Very Berry Coffee Cake
Vanilla Bean Frappuccino Ice Cream
Signature Hot Chocolate Ice Cream
