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"The restaurant has a very clean and creative atmosphere. The customer service is exceptional, and the coffee is outstanding."
Phone: (+1)9087898424
Address: 117 Central Ave, 07090, Westfield, US, United States
City: Westfield
Website: https://www.starbucks.com/store-locator/store/18392/
Dishes: 0
Amenities: 4
Categories: 5
Reviews: 2060
I can’t believe I’m writing a Starbucks review but here we are. This is probably the worst Starbucks location I’ve been to. I only come here when the Cranford train location is closed for staffing shortages. They should take a lesson from the Cranford management and staff (who are the sweetest most effiecient employees I’ve encountered). I ordered two lattes here both of which were made incorrectly. That’s a nice 15 dollar waste money. I know most consumers including myself try their best to be kind when asking an employee to fix something I’m sure we’ve all experienced the attitudes that follow which makes you uncomfortable as it is to ask something to be fixed or made correctly. When you’r...
I travel for work and have visited Starbucks locations all over the United States, but this one is by far the worst I’ve encountered. Mobile app orders are often unfulfilled, and in-person orders are frequently overlooked. There are also times when the store is closed, even though the app indicates that it is open. The staff seems to be doing a poor job, and I doubt there is any managerial oversight. Today, I ordered an iced coffee and, after waiting for 15 minutes, I checked in with the cashier only to find that my order had been completely forgotten. Do yourself a favor and go to Boxwood on Broad Street—just two blocks away. It’s a much better option and even has parking.
The person who assisted me this morning was incredibly kind and helped me come up with a delicious decaf iced coffee. They went out of their way to make a cinnamon almond milk foam for me, which was fantastic. It’s my favorite drink!
The person that helped me was so sweet this morning and helped me to create this lovely decaf iced coffee…went out of their way to create a cinnamon almond milk foam for me. Favorite drink yet.
The restaurant has a very clean and creative atmosphere. The customer service is exceptional, and the coffee is outstanding.
