Ordered a Frappuccino and a warmed bagel with cream cheese on Uber eats. Received a cold bagel with only packets of butter. Upon calling the restaurant to advise them of what happened, A very rude representative proceeded to tell me that they don't even have cream cheese so she's not sure how or why I ordered it in the 1st place. I then explained that normally when ordering from Uber if a restaurant does not have something that you ordered, it is common courtesy to reach out to the customer and explain that you do not have set option to see if they would like to either make a swap or cancel the order entirely. She repeatedly told me that she knows that's how it's done and just talked over me...
Poor customer service. 4 girls Saw me standing there more than 10 minutes, all their attention was concentrated on drive thru customers only. I asked if they I would get attended if I hopped in my car and went through the drive thru instead, they kinda got an attitude. One of the girls was literally just swinging her arms around and waiting for cars to come to window, she easily could have taken my order and another one told me to hold on while she was on a personal cell phone call and Handling sandwich orders. I know starbucks wont bother with this review because at the end of the day it's Starbucks. They'll have business no matter what service. But I'm never coming to this location again....
Excellent service! Everyone was friendly and greets you. The cashier was very polite and welcoming, the manager on site making sure everything was running smooth. My coffee was delicious and the service was fast. Clean and nice environment. Well done! What a huge difference to my awful experience with the one close to dolphin mall 19th street Doral.
Today I came twice, and my green tea was excellent! It is not always the same, and service is terrible, but having Cristian pull a double was my lucky day because he didn't mind shaking my green tea; he's also the most excellent and sweetest every time! Thank you for making this my third place and a wonderful experience.
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I've always enjoyed Starbucks, especially their caramel frappe. However, today I tried their new drink, the "Pumpkin Spice Frappe." It was quite good, but I felt it could have used a bit more sweetness.
This Starbucks is conveniently located near my workplace, and it's always clean. The baristas are consistently friendly and efficient. I really enjoy this Starbucks!
This café is located close to my workplace, and it's always clean. The baristas are incredibly friendly and efficient. I really love this place!
The restaurant still boasts a lovely ocean view. I fondly remember the good old days when we would park hundreds of motorcycles out front.
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I'm starting my morning at this place. The young staff always create a cheerful atmosphere that brightens my day.
The store on beach and Kerman make the best doppio in Jax the crew is fantastic too??
