A couple of months ago, when I placed an order, Bella prepared it and was exceptionally rude. I requested a carrier for my three drinks, and she curtly informed me that they don't provide carriers or bags for fewer than four drinks. She was very bossy, and I was taken aback because I’ve always received a carrier and bag, especially since I frequently place large orders. Her behavior has stuck in my mind, especially since I frequent this location almost daily and typically spend between $15 and $35. A few days later, I spoke to the supervisor but didn't know Bella's name at the time; I could only describe her as having dark brown hair and being a little shorter. I mentioned that there were t...
Starbucks - Table reservation
25473 Rancho Niguel Road, Laguna Niguel, CA 92677, United States Reservation"The service here is always exceptional. The food and coffee are consistently excellent!"
Details
Phone: +19494159751
Address: 25473 Rancho Niguel Road, Laguna Niguel, CA 92677, United States
Reservation, Booking
City: Laguna Niguel
Website: https://www.starbucks.com/store-locator/store/1008765/
Opening hours
Monday: 04:30 -20:30
Tuesday: 04:30 -20:30
Wednesday: 04:30 -20:30
Thursday: 04:30 -20:30
Friday: 04:30 -20:30
Saturday: 05:00 -20:00
Sunday: 05:00 -20:00
Statistics
Dishes: 10
Categories: 5
Reviews: 41
Address
Reviews
This is the worst Starbucks. There is a drive through line, but even with a 5-6 car buffer your order is still not ready when you get to the window.I just want coffee but have wait behind cars ordering special drinks and food. That take so long to make, you are stuck!I was in line for 35 minutes, just to get a coffee.I can run this place better than the current manager. Just needs to be set up correctly.But til then, go to somewhere else.I received a reply on my post above. It said to contact Starbuck 's to let them know of my experience. I followed their link, it just went to the home page, no place to continue the conversation from the review. Starbuck 's does NOT want to talk or deal with...
Ordered my usual drink and tipped over 20%…. The drink was made wrong, with no classic sugar, when I had even paid to get extra. I went back inside to ask for more pumps and was not greeted warmly and was barely assisted. I work in the customer service industry and would never give such lousy service, especially after receiving a nice tip. Do better.
Kathy refused to serve me at 8:09Pm. She served the person in front of me and then said WE'RE CLOSED! I handed her my giftcard. I will NEVER use Starbucks ever again. I will spread the word. Unreal! Absolute laziness. I'd give zero stars if I could. Wasted my gas going to the last location open. Lazy. Kathy is rude and shouldn't have a job. Book a table now
The girl in the drive thru always gets an attitude with me when I say I’m here to get a mobile order. She asked me to circle around and get in line again because it was recently placed. Excuse me…… how is that any different than ordering in the drive thru? Why do you give us a drive thru option if you want mobile orders to come inside?
Worst Starbucks experience I’ve had. They gave 1/2 drinks and completely forgot the second drink. Had to ask two times waited half an hour total while other customers passed us by. They’re joking around and singing too much behind the bar. Definitely don’t recommend going to this location.
Tiffany was incredibly helpful and cheerful, even though I placed an order for eight drinks. Each drink was made perfectly and delivered in just a few minutes, despite how busy they were with drive-thru customers. Great job, Starbucks! You've hired excellent staff at this location.
I ordered a drink at the front window and the woman, Bella who was working the window misheard our order. She proceeded to be very short and snappy making my family uncomfortable. Book a table now
Plenty of parking and seating. Tidy. Friendly service but short staffed so slow. Love that they are a drop off spot for Toys for Tots. Standard SB beverages and foods.
The service here is always exceptional. The food and coffee are consistently excellent!
Dishes
Book a table now
Categories
-
Coffee & Tea
-
Beverages
-
Coffee
-
Drinks
-
Pub
Amenities
-
Accepts Credit Cards
-
Outdoor Seating
-
Delivery
- Table reservation
-
Wifi
- Reservation
Dairy Queen
27782 Aliso Creek Rd, Aliso Viejo, CA 92656, United States
Reservation, Ice Cream Shop, Fast Food, Fast Food, Ice Cream, American, Burgers
"This is my second visit, and the dining area is closed once again; only the drive-thru is available."
O Fine Japanese Cuisine
30872 S Coast Highway Laguna Beach, CA 92651, 92651-8136, United States
Reservation, Japanese, Asiatic, Seafood, Sushi, Meat
"Our server Jess was great. Food is consistently great!"
Coyote Grill
31621 Pacific Coast Highway, Laguna Beach, 92651, United States Of America
Reservation, Gluten Free, American, Mexican, Seafood, Western
"Delicious mexican food with reasonable prices and portions! Loved the taste and the ambience. Would definitely go back. They have also parking for the restaurant and valet parking."
Golden Dragon Chinese Food
27311 La Paz Rd G, 92677, Laguna Niguel, US, United States
Reservation, Asiatic, Chinese, Casual, Cheese, Meat
"My cure all is their Hot Sour Soup!! Chases away the icks"
Chick-fil-A
28201 Crown Valley Pkwy,CA 92677-1461, United States, Laguna Niguel
Reservation, Fast Food, Breakfast, Chicken , American, Chicken
"The restaurant is nice and clean, with friendly staff and a laid-back atmosphere. And, of course, the spicy chicken is absolutely fantastic!"