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"Had a taste for burnt ends and Steamboat did not disappoint. They were fantastic. Bobby the chef was awesome and his bread pudding was the best we ever had. We will definitely be back."
Phone: +16306656227
Address: 322 E Geneva Rd, Wheaton, United States Of America
City: Wheaton
Website: http://www.steamboatque.com/
Wednesday: 11:00-18:00
Thursday: 11:00-18:00
Friday: 11:00-19:00
Saturday: 11:00-19:00
Sunday: 11:00-18:00
Dishes: 7
Amenities: 8
Categories: 5
Reviews: 2913
Wow has this place gone downhill since before Covid… where do I start. Walk in to terrible customer service not handed a menu at all just asked what do I want and then sighed at when I had to take a few minutes to look at the menu. Not my fault they took down their board and only have paper menus now. Place an order for 3 meat 2 side and an extra side of 10 mac n cheese bites. Ask for 2 sauces and I’m told the first one is free but the second is $1.50… they never used to charge for sauce, it was always out at the table and you filled a few small cups to take home with you. Waited at a table that was clean/wiped down but was still somehow extremely sticky… Meats: Burnt ends Ribs Brisket Sides...
This is the best BBQ I’ve ever had! I don’t like BBQ food and I lived in multiple parts of Texas for 5 years and nothing comes close to this place. They’re consistent, cooked to perfection every time, never dry, homemade sauce that compliments the food perfectly with so many flavor options. We live over an hour away and we still drive here at least once a month, even though we have 10 different BBQ spots on the way we never go anywhere else. First time I’ve ever craved BBQ
It has been crazy to even get food from here. If you're that busy you can't take care of your customers you should open up a bigger location or even another one. Customer should not have to wait for food or to ask a question on the phone. I was put on hold for more than 5 minutes just to find out if they had burgers. I hung up since nobody cared enough to answer my question why would I give you my money... good food doesn't make up for bad service
First order of the day picked up 2 half slabs. Ribs were at least 1 day if not 2 days old Meat was dry and hard.Will not order again and will pass along to work colleagues not to order from here again!!
Had a taste for burnt ends and Steamboat did not disappoint. They were fantastic. Bobby the chef was awesome and his bread pudding was the best we ever had. We will definitely be back.
