Had Mother’s Day reservations for 5pm. We were liking forward to trying it as it’s is new and we heard good things. Also talked to gentleman that I confirmed reservations with on Saturday and he seemed happy to have us. However we didn’t stay to eat. Two of our party of 9 arrived at 4:40pm, 4 of us arrived at 4:50. The first two that arrived were not greeted by anyone and were waiting (restaurant was 85% empty). When I walked in with 4 at 4:50 still no one acknowledged us at the front. At 5 I walked over to bartender and asked if someone would would seat us and told him two in our party were already there for 15 minutes and no one said a word to them... his comment “how was I suppose to know...
Strada Italia And Wine Bar
201 Stratford Square Mall, Bloomingdale, United States Reservation"Great food. Will definitely be back."
Details
Phone: +12245208858
Address: 201 Stratford Square Mall, Bloomingdale, United States
Reservation, Booking
City: Bloomingdale
Opening hours
Tuesday: 15:00-21:00
Wednesday: 15:00-21:00
Thursday: 15:00-21:00
Friday: 15:00-21:00
Saturday: 15:00-21:00
Sunday: 15:00-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 11
Address
Reviews
On Mother's Day, my family and I went to this restaurant and were only offered the buffet option. They refused to let us order from the menu, even a simple kids' meal. They also neglected to take our drink orders. The food on the buffet was cold and the seafood smelled strange, while the bread was extremely hard. The restaurant was almost empty, with only five tables occupied, and four out of the five parties were unhappy with their experience. The servers were argumentative and dismissive towards guests, and the manager was too preoccupied to address any complaints. Overall, it was a terrible experience that completely ruined our Mother's Day celebration.
If I could rate this restaurant a 0 for service, I would. We were promptly seated, but the experience went downhill from there. After ordering wine, we had to wait 20 minutes for the ice bucket to arrive. My girlfriend received her meal first, and it took another 25 minutes for mine to come out. Unfortunately, my meal was missing the potato that was supposed to be included. When we asked the hostess about it, she informed us that it had been mistakenly given to another table. The situation reached its breaking point when my girlfriend requested to speak to the owner, only to be told that he was too busy.
Very disappointing. I ordered a $8 glass of wine. They charged me $13. When we saw the bill they said they did not have my wine and they had to open another wine bottle. The wine they opened did not have a per glass price so they charged us $13. Wow that was a terrible explanation! My veggie pasta with garlic and oil did not taste the garlic at all. Waa very bland. Our booth was dirty with ripped seats. Bathroom was also dirty. We love to support our local restaurants. I would not give them another chance . Book a table now
Attended during Mother's Day, and despite the buffet being half empty at the time of our arrival, we were still forced to choose the buffet option and charged full price. When specifically asked if we could order from the menu instead, we were denied. While at the time of our arrival the food was still okay (ish), it was definitely not worth 29.99 a person. It would have been a different story if they had communicated that the buffet lacked dishes as we were seated.
Food-except for the veal meatballs -was not very good. We had a large group of over 20 people at 3 tables and there were only a couple people who said their meal was OK. Most of them said it was not good, and 3 said their meal was inedible. 2 sent their meal back. And service was terrible slow and inattentive. All in all a poor experience. No one will be going back. I personally love the meatballs but can’t tolerate the service just to get the meatballs. Sorry.
Food was very good and reasonably priced. We went on a Tuesday and they had 1/2 price bottles of wine which was an excellent deal. They have a full bar and a large selection of wine. I had the pepper steak which was good but it more like medallions of filet and peppers rather than what I was expecting. Everyone enjoyed their dinners. Give it a try.
The food at this restaurant was fantastic. Our server provided excellent service when he was present. However, it appeared that the restaurant was short-staffed, as the employees were juggling all the tables and the bar area. With more staff, I believe I would have given them a perfect rating of 5! Book a table now
Excellent food, service and ambience. Convenient location
Great food. Will definitely be back.
Dishes
Book a table now
Categories
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Bar/lounge
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Italian
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Seafood
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Wine
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Full
Amenities
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Private Room
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Corkage Fee
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Non-smoking
- Table reservation
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Mastercard
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Visa Card
- Reservation
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