Ok, to start I've had better prior experiences at this local (btw 30 years ago I worked in this industry and know the ropes). I usually order on Subway's historically buggy app (not this restaurant's fault) or the website when the app doesn't work. Before I could order today I had to load an update on my phone before I could make an order, I had a problem selecting a time for a later pick-up when I completed my order. I've tried calling this location before (2 months ago) and today I again attempted to call this location to let them know I would be coming two and a half hours later today but their phone number was still disconnected. I find this HUGELY concerning from an MGT standpoint, why...
**Restaurant Review - January 6, 2024**
Location: 11977 St. Charles Rock Road, Bridgeton, MO
I experienced poor service during my first and last attempt at their curbside pickup. I waited outside for 15 minutes after my scheduled pickup time, only for my sister to go inside and retrieve my order. Due to my severe osteoarthritis, I usually go in to pick up my food, but I decided to try the curbside option this time. When my sister entered to collect the sandwich, the staff member behind the counter mentioned he was busy making her sandwich and others. To me, it seemed like he simply didn't want to come outside, even though another employee was available to assist customers inside. This atti...
Went there with my kids asked for kids meal veggie delight and to add bacon on (was prepared to pay for up charge) they said they wouldn't do it... When I said I was going to go to the other location that was willing to do that they said okay, they just lost my business I was going to buying 3 meals there... So instead of letting me do an upcharge on one of our sandwiches you'd rather lose business??? Not very smart. The upcharge would have given you guys more money in your pocket. But I'll know now not to go to this location again.
I ordered my order online and it got messed up the driver brought me the wrong food, so I took the food back to the subway turns out I was at the wrong location it ordered from the subway further away, anyway the owner of this location showed great customer service even tho he did correct me and told me I was at the wrong location he still made my order again without charging
Book a table now
DONT GO !!!!!hair in my food literally shown the cashier the proof like the hair was still on it and still refused to refund me for the product wish I would've never stopped
Asked for a number 14 (turkey titan) which is supposed to have double protein and it definitely doesn't. Will go to another location from now on.
I really enjoy this subway! It’s very clean and well-organized, and the service is excellent. I highly recommend this place!
I really enjoy this subway! The service is great, the interior is nice, and the food is excellent!
Book a table now
Is a subway ever really 5 stars? Food ok service ok and it was clean so there's that.
They barely put any meat on your sandwich! I went home and put my own meat on
Turkey Breast Black Forest Ham
Sweet Onion Chicken Teriyaki
Black Forest Ham, Egg Cheese
The Big Philly Cheesesteak
