The service at this restaurant is quite poor. The manager in charge should be ashamed of how this location is being run. Can you believe they charge extra for lettuce? The staff was unfriendly and even argued with me when I asked for extra lettuce. When they refused and said I could only have spinach instead, they only added a few leaves to my sandwich. The whole experience was awful. On top of that, the doors were left propped open, showing a lack of care for health code violations. They should focus on training their staff better instead of worrying about extra lettuce.
There are two women who I believe typically work during the opening shift, and they are excellent! Their service is always top-notch. They always fill my sandwiches generously and they taste amazing. However, there is an older woman and a tall, skinny man who consistently have a rude and negative attitude. I would recommend avoiding them. They are known to be stingy and overcharge for items. Overall, I give this restaurant four stars due to these issues. Other than that, the food is awesome and delicious.
I asked for a replacement avocado at the restaurant, but the server seemed to have trouble understanding me. She ended up giving me the worst avocado, insisting that it was still edible. The only saving grace was the kind old lady who assisted us, while another employee took it upon themselves to start cleaning up with a broom.
I placed my order through the app and asked for extra sauce, onions, and lettuce. When I received my order, I double-checked with the staff to confirm they had included those extras. They assured me they had, but unfortunately, my foot-long sandwich only had a small amount of onions and no sauce on half of it.
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I ordered the Subway Club sandwich, which includes turkey, roast beef, and ham. I really enjoy the fresh veggies that you can add to it. The service is fast, and despite it being a smaller restaurant, I never have trouble finding a seat.
I found a very affordable fast food restaurant in San Jose. A foot-long sandwich costs only $12 at most, and if you add double protein, it's around $15. I suggest getting takeout as the dining area is small.
Subway app for advance order does not work yet staff blows it off like its no big deal. Showed coupon denied discount. Lack of speaking english. Notify coorp office.
We had a pickup order and the girl inside the store worked so fast that we were in and out 10 minutes before the pickup time despite it being busy.
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Ordered 2 sandwiches online. Well made organized 5/5, no veggies coming out of my sandwich.
Fast service, helpful staff, and sandwich exactly as I wanted.
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