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"She was rude and never asked about vegetables. When I asked she said oh, I did but you didn 't hear me. and shut the window."
Phone: +14133632854
Address: 1305 Memorial Ave, West Springfield, 01089-3578, United States Of America, Edenwold No.
City: Edenwold No.
Website: https://restaurants.subway.com/united-states/ma/west-springfield/1305-memorial-ave
Monday: 09:00 -21:00
Tuesday: 09:00 -21:00
Wednesday: 09:00 -21:00
Thursday: 09:00 -21:00
Friday: 09:00 -21:00
Saturday: 09:00 -21:00
Sunday: 09:00 -21:00
Dishes: 0
Amenities: 3
Categories: 2
Reviews: 24
Awfully disappointed with the veggie sub. The lettuce has orange edges showing it 's age. The spinach is wilted and bruised- like it gets as it ages. And there is maybe a 1/2 teaspoon of black olives and pepperoncini, etc., etc. Overall sad, wilted extra small portion of veggies. Not a delight. Thought they were closed after no one answered at the drive thru. No one at the window either. No inside lights. No cars in line or in the lot (no wonder). Someone came to the window as I backed up to it a second time to check the hrs. Supposedly open at 8. I was there after 10. His excuse for no one answering the drive thru was, 'she 's putting on her gloves '.
Lobby was messy and empty. Sandwich was sloppily put together, cashier was both non helpful and rude. I don 't eat at subway, the only reason I came in was because I have a gift card, that the employee said wasn 't a subway gift card despite it saying Subway in big yellow font on the front And having a balance of 15 on the app. Wouldn 't take any time to try to figure it out. I 'd like a refund and for the gift card to be charged. Update: went back for a refund at around 8:30. The door was shut despite them being open until 9. Called and no one picked up. Will be reporting all of this to corporate if the owner can 't correct it.
Lobby was messy and empty. Sandwich was sloppily put together, cashier was both non helpful and rude. I don 't eat at subway, the only reason I came in was because I have a gift card, that the employee said wasn 't a subway gift card despite it saying Subway in big yellow font on the front And having a balance of 15 on the app. Wouldn 't take any time to try to figure it out. I 'd like a refund and for the gift card to be charged. Update: went back for a refund at around 8:30. The door was shut despite them being open until 9. Called and no one picked up. Will be reporting all of this to corporate if the owner can 't correct it.
Awful. The restaurant could not fulfill my order and told me to contact subway for a return. I sent 5 emails requesting the refund. After going to social media the owner reached out to me. It took of 3 months for them to send me a check that was less than the amount I paid. Horrible business. Would not recommend.
She was rude and never asked about vegetables. When I asked she said oh, I did but you didn 't hear me. and shut the window.
