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"The customer service at this restaurant is terrible. The manager and owner are horrible. The prices are too high and they do not accept coupons. The staff is very rude. Overall, this place deserves 0 stars."
Phone: +14409466133
Address: 33333 Vine St, Eastlake, United States Of America
City: Eastlake
Website: https://restaurants.subway.com/united-states/oh/eastlake/33333-vine-st
Monday: 08:30-21:30
Tuesday: 08:30-21:30
Wednesday: 08:30-21:30
Thursday: 08:30-21:30
Friday: 08:30-21:30
Saturday: 08:30-21:30
Sunday: 08:30-21:30
Dishes: 0
Amenities: 1
Categories: 4
Reviews: 256
I asked a friend to pick up dinner for us at my workplace, and she ordered online before going in to watch them prepare our meal. She requested cheese to be added, even though it wasn't on the online order. She asked the staff member not to put too much oil and vinegar on the sandwich to avoid making the bread soggy. Unfortunately, there was no cheese added, and by the time she drove a short distance to deliver the food to me, the bread was extremely soggy. We had to remove the toppings and eat with a fork, which was disappointing for the price we paid. When she called to explain the issue, the staff member she spoke with was unhelpful and mentioned that the manager would need to be contacte...
The customer service at this restaurant is terrible. The manager and owner are horrible. The prices are too high and they do not accept coupons. The staff is very rude. Overall, this place deserves 0 stars.
