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"incredibly terrible customer service. will definitely not be coming back. subway needs to teach its employees how to not be rude and offensive. this lady was absolutely terrible. pakistan women with nose ring."
Phone: +17032630391
Address: 13926 Lee Jackson Memorial Hwy Store No. 17, Chantilly, VA 20151, USA, United States
City: Chantilly
Monday: 09:00 -22:00
Tuesday: 09:00 -22:00
Wednesday: 09:00 -22:00
Thursday: 09:00 -22:00
Friday: 09:00 -22:00
Saturday: 09:00 -22:00
Sunday: 09:00 -22:00
Dishes: 78
Amenities: 5
Categories: 5
Reviews: 304
I will never go to this subway ever again. I said THREE times loud and clear enough buffalo chicken and she still didn't get it. After three times I had to get rude about it. My boyfriend said chips AND drink for both of our subs. She comes to the drink machine and says you have to pay for the chips. He told you at the register. If you all would learn English you would understand what customers are asking for. She put two drops of hot sauce on my sub. It didn't cover any of the chicken so I asked for more and she scoffed for asking for more hot sauce. I'd give this place a zero if I could.
Aggravating visit. Person was unprepared, unprofessional, not listening. And then at the end of the order of making 3 sandwiches with only me in line she asked... Oh what sandwiches did I just make for you? I tried to called this in ahead of time but they didnt pick up their phone and when I went inside they had 1 customer so its not even because they were busy. Also this is during the Covid 19 pandemic. No employee was wearing a facemask
Best Subway in Chantilly! Friendly employees, fresh toppings. 7 30 Update : they still make great subs, but please train remind your new ppl to be aware enough not to put their elbows or shirts in the food! No one wants someone else's skin flakes, bandage, or lint in their subs!! : Other than that, food is usually fresh, and quick. One of the healthier fast food options.
If I could have rated with 0 stars, I would have. The lady was rushing with nobody else in line. She made our family's food very sloppily and barely put any toppings on our sandwiches and wraps. At check out, she shoved the food at us and was very rude! This was the worst experience at any Subway I have ever been to (and I'm a regular customer of Subway)
incredibly terrible customer service. will definitely not be coming back. subway needs to teach its employees how to not be rude and offensive. this lady was absolutely terrible. pakistan women with nose ring.
