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"Food: 5 Service: 4 Atmosphere: 3"
Phone: (+44)2086169797
Address: 165-169 Cranbrook Rd, Ilford, United Kingdom, Central Dr, Hornchurch
City: Central Dr, Hornchurch
Website: http://www.sultanilford.co.uk
Monday: 12:00-22:45
Tuesday: 12:00-22:45
Wednesday: 12:00-22:45
Thursday: 12:00-22:45
Friday: 12:00-22:45
Saturday: 12:00-22:45
Sunday: 12:00-22:45
Dishes: 27
Amenities: 12
Categories: 5
Reviews: 7987
I can't say enough good things about our waiter! From the moment we walked in, she greeted us with a warm smile and made us feel welcome.This wonderful waitress named Vanessa gave my friend and I a really warm welcome and treated us really well during our meal, providing excellent customer service and gracious hospitality. She did a great job serving us and making sure everything was alright. She was really courteous and made us feel very comfortable. we had a fantastic experience with our waiter! Throughout the meal, she was attentive, ensuring that we had everything we needed. Not only did she get our order right, but she also went above and beyond to make sure each dish was prepared to ou...
I often come to this restaurant; the food is reasonable but the service and staff are substandard. I took my guest over there today. The staff was incredibly rude as usual, but Mehmood/Mehmat misbehaved today. There were lots of people at the restaurant. There was a single big table available, but Mehmood deliberately give to another small family though this small family can accommodate on other table, as there was two small tables were available, even a small family can fit around them. I will never recommend this restaurant to anyone with a family because of how disrespectful and impolite the staff is.
They have asked me to pay 2 times. After ones they serve the food they don't come back to top up bread, water rake the plates, to ask house is the food and if we needed something especially they must provide 1 jag of water as some other Turkish restaurants, but these they don't wanna bcs want to forse to buy botle of water which is at lest 4x times expensive than in the shop. The toilets are disgusting durty is that how they are in they own homes? I don't think so but who knows men are lazy and women they are international all don't wanna to do work also are rude. Very non hygienic place.
Food quality has reduced dramatically and staff are not polite and are always rushing. The restaurent is overcrowded and loud. Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes: Mixed Grill Platter
