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"Food isn't the best. Good price but don't think I'll come back .... Services is ok but not a lot of people so yeah service is faster"
Phone: +15164879001,+15164879000
Address: 148 Middle Neck Rd, Great Neck, NY 11021, USA, United States
City: Great Neck
Website: https://www.sushipalaceny.com/
Monday: 11:00 -21:30
Tuesday: 11:00 -21:30
Wednesday: 11:00 -21:30
Thursday: 11:00 -21:30
Friday: 11:00 -22:30
Saturday: 12:00 -22:30
Sunday: 12:00 -21:30
Dishes: 10
Amenities: 5
Categories: 5
Reviews: 295
Horrible service!!! I was a regular costumer but yesterday was the last. For the past couple of times I have noticed that our orders were coming mixed up- didn't know whose was what but wasn't such a big deal. However, half of the order was missing. The first-time they modified our order, the waitress said that it was too much of food and we wouldn't eat it. Well we reordered it and we did eat it! Last time the same. Today eventhough we went there before it got busy, our order again came half. For instance, we ordered 2 dragon rolls, only 1 came. same with other rolls. I had to place another order of the same and it took forever to come, that we decided to leave. Paid for all u can eat the f...
So I came here Thursday night at around 8pm. Door says they close at 10pm. It wasn't packed at all. But the service is slow, feels like they are understaffed. The food was good but I was taking my time eating and the waitress came over at 9:25 to say they close at 9:30p. So we didn't finish a good amount of food and they were kicking people out at 9:30p. I was disappointed in their service because why wouldn't you say that as soon as you seat us or give us a last call to put in a final order. I really wanted to try their fried Oreos but I was saving it for the end. They also didn't bring out our crabmeat salad. If this is how they are on a slow day I can't imagine their service on a normal b...
Been coming here for maybe 20 years now. I understand some of the bad reviews, but the truth is that if you want an inexpensive, quiet place with great sushi and beer, and you can live without the bells and whistles of a pricier restaurant, then this is the best spot on long island.Food: 5/5
Food came quick. Photos looked good. Interior looked good too. Affordable price. Was starving, Ordered on UberEats and found a dead bug on the edamame. No hate or dislike to the restaurant, just mentioning for better precautions towards staff.
Food isn't the best. Good price but don't think I'll come back .... Services is ok but not a lot of people so yeah service is faster
