"I paid $16 for just five pieces of chicken, a small serving of rice, and a tiny portion overall. It honestly felt like I was robbed. I’m still hungry even after finishing my meal."
The salads are okay, the customer service is terrible. The place was empty aside from one other customer when I stopped by and none of the 4 employees even acknowledged me for a good five minutes (before I up and walked out), despite all of themsocializing with each other, three of them walking right by me, and one of them standing directly in front of me filling thetopping bins. A simple ?sorry for the wait, I?ll be right with you? would have sufficed. I get the impression no manager worksat the store and the employees don?t want to be there. I left and drove to CHOPT. Better salads, better service.
My husband was trying to place his order when the employee seemed unfamiliar with a Caesar salad. At that point, I decided not to order anything due to the unhygienic practices and lack of knowledge. While my husband was paying, I noticed the employee scratching his scalp and pulling at his hair while wearing just a loosely folded bandana, no hair net or cap. He then slid the salad toward us, and we promptly left and threw it in the trash outside the wine store. It’s clear that the staff needs better training in food handling and customer service.
I went into the SwwetGreen at the Scarsdale location this past weekend on Saturday while in New York for vacation.I was very pleased by the service I had from a young lady that was taking care of me.She ensured I left with a smile on my face by giving me great recommendations for my lunch.She was visibly happy and appreciative for simple interactions with everyone on line despite it being the longest line I’ve experienced so early in the morning.Will be going here every time I’m in New York!
This store is understaffed and the actual staff that is in this location are unwelcoming and rude. Not customer friendly at all. They make the customer wait long periods of time without any explanation and hide towards the back not to provide any service. If staff does not want to work in the food service or are not capable, management really needs to look into hiring new staff.
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This restaurant is disgusting. They will literally send you your delivery order wide open no form of safety it makes no sense. The orders don’t show up all the time and when they do they are open as if they were tampered with. Stop offering delivery service if you won’t take the proper precautions to ensure people are receiving their food safely. 0/10 recommend. Disgusting!!!
I was really apprehensive about dining here because the reviews were quite negative. However, I've had a positive experience at this location. I often enjoy their salads, and I eat here approximately twice a week. It can get quite busy, and having more staff would definitely improve the service, but that hasn't deterred me from returning.
Quality and service has really declined. There are 5 employees here. No line. And I am waiting here for me order that is now 20 mins late. Employees are more interested in chatting than ensuring orders to out. No sense of urgency. And they charge $50 for 3 salads. Will think twice ordering again.
I always order from the Scarsdale location because it’s good but they missed my chicken which was the whole point of me getting the meal. I’m upset to be honest. When I tried calling the store it sent me to a texting prompt and then I never got an answer back.
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Sweetgreen is one of my fav restaurants and I was so exited for have, finally, one close to me. But I?m a little disappointed, in all the sweetgreen restaurants that I have been before the bowl is very well served but look at this (photo).
I paid $16 for just five pieces of chicken, a small serving of rice, and a tiny portion overall. It honestly felt like I was robbed. I’m still hungry even after finishing my meal.
