Sylvania Te'kela - Table reservation

I hate to do this but I feel obligated to. My family and I usually come here once or twice a month. It used to be good. The last two times we have gone it has been absolutely terrible. Poor service, and even worse management. We usually come in before it gets crazy busy (around 1-2PM). The last time we came in we asked to speak to a manager and no one ever came out. The time before, we asked to speak to a manager and were told we don't know where she is I don't think we will be coming here again. At least not for a while. It seems as though it may need an uprooting. The food is usually good. We have talked to managers in the past who have always accommodated us and everyone else around us. W...

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Went to pick up an order and was completely ignored by staff. The restaurant had no one in it and they just stood in the back and kept looking out the window at me hoping I would go away or something then more customers walked in and they walked by and completely ignored me and helped them. Hands down the rudest and most ignorant staff I have ever dealt with. And the food is always so dry you have to take a drink just to be able to swallow without choking. Dry and disgusting food with a horrendously rude staff

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The service was very friendly. The quality of the food however did not match. The fajita bowl with shrimps is what I ordered. While the shrimps were will cooked, the rest of the bowl was not trayful. The chips that were served at the table also were not warm and the salsa was flat.

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drinking was good. the food had a good taste. unfortunately the service left something to wish and was not welcome. we would like to have a higher server return rate for ordering drinks.

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Always delicious and awesome, friendly staff. Had the chopped salad which was very good.

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