The manager seems to be the only one capable of addressing issues. While I was there, I noticed that she had all the food items organized at the register. However, the way a helper was handling the food was chaotic. He was taking items from multiple bags and placing them randomly without knowing what he was doing, which resulted in numerous complaints from customers about their orders.
During my visit, there was also a deputy manager present. I spoke to him about implementing an electronic ordering system that would allow customers to place their orders online and have them ready for pickup upon arrival. With so many different devices and operating systems—like iPads, Androids, Windows 7, 8...
Since the Middletown Taco Bell opened last year, my experiences have been extremely disappointing. The staff appear to be poorly trained, and they often don't know how to properly prepare the menu items. My orders are consistently incorrect, and the level of customer service is lacking. This location desperately needs better management, and Taco Bell corporate should provide more effective training for their employees. Every time I've ordered from here, something has gone wrong. Next time, I think I’ll take the extra 10 minutes to drive to the Taco Bell in Newark. As a longtime Taco Bell fan, I feel confident in my assessment.
Boycotted this location before. Thought new management would fix it.Still the same problems. They do not put nearly enough ingredients in the tortillas.Gave it one more try and ordered extra meat and cheese hoping to at least get enough of that. They charged us for the extras and then gave us crunchwraps so thin, you could feel that it was almost nothing but tortilla through the wrapper. I am not exaggerating when I say there was about a tablespoon of meat in there.
I had the misfortune of visiting Taco Bell the other evening when the young ladies behind the counter took the opportunity to mock and laugh at a young man who seemed to have special needs. It was not only unprofessional, it was unkind and uncomfortable to witness. I wish I had demanded to see the manager and report these little ! ÷ . Shame on them and their food wasn 't good either.
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Someone should really put this Taco Bell out of its misery. They're always out of everything and the wait in the drive thru is usually a good half hour because it takes them an average of 8 minutes to serve each car (not exaggerating, literally timed it one day... .
The staff is friendly, but I often feel hurried when using the drive-thru. Additionally, there have been times when I didn’t receive certain items I've been told I didn’t order, which can be quite frustrating.
Ridiculous . No one ever answers the phone...Posters all over about the return of Mexican Pizza, but does not have the ingredients. Ordered 20 tacos for work, 6 had no meat in them. Poorly run..
Definitely an insult to the term fast food . People standing around not doing anything while i wait for 10 mins to get 1 combo meal... and I was the only person in inside.
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The chips were terrible—just crumbs and very hard. However, the new Shredded Beef Grilled Cheese Dipping Taco was incredibly tasty, and everything else was quite good.
We all know the reason we go to Taco Bell. It's not high-end dining, but it really satisfies. I'm a big fan of the Nacho Cheese Doritos Locos Tacos.
Grilled Cheese Nacho Fries Steak, Spicy
Grilled Cheese Nacho Fries Beef, Spicy
3 Doritos Locos Tacos Supreme Combo
Nacho Cheese Doritos Locos Tacos
Grilled Cheese Nacho Fries Steak
Grilled Cheese Nacho Fries Beef
Black Bean Crunchwrap Supreme
3 Crunchy Tacos Supreme Combo
Supreme Soft Taco Party Pack
3 Doritos Locos Tacos Combo
