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"after 20 o'clock they become exponentially slower. but the slowness can be expected with minimal staff and if there are few alternatives open, it will be even worse. they rarely get custom orders wrong and with allergies like mine that makes it important. So if they go with this expectation, there will be a much more positive experience than if they go to eat quickly."
Phone: +19724220619
Address: 121 South Murphy Road, Murphy, 75094, United States Of America
City: Murphy
Website: https://locations.tacobell.com/tx/murphy/121-s--murphy-road.html
Monday: 09:00 -01:00
Tuesday: 09:00 -01:00
Wednesday: 09:00 -01:00
Thursday: 09:00 -01:00
Friday: 09:00 -03:00
Saturday: 09:00 -03:00
Sunday: 09:00 -01:00
Dishes: 100
Amenities: 6
Categories: 5
Reviews: 689
NEVER EVER GO TO THIS TACO BELL. We went in and they said they didn’t wanna serve us which was the first red flag, so we ordered on the kiosk (the ordering machine) we payed credit on the kiosk. We waited 40 minutes inside and they still haven’t served us. Suddenly they said “Please get out and go to the drive thru” so we did. We waited there for so long and when we finally got to the window the server had the audacity to say “why are you here???” And it was in a disrespectful tone. We asked for our orders and then we found out that they didn’t even make our order even tho we ordered it 1-2 hours ago and they said “I don’t have the right to serve you anyway” and locked the window . As I said...
I received an order with meat when I ordered vegetarian. No big deal. I went with my receipt and food items to have it corrected and the staff became very irate with me. They asked me for proof of purchase and the food items. Again, that’s fine. I have worked in food service mistakes happen. I calmly spoke and said I understood they were busy and just requested a refund instead of having them make the items again since they were busy. The staff member (not running the register) stomped off with my receipt said “Fine even better” and angrily plugged it in to their system and said “we don’t have time for this” and then told the register employee to open the register and give me cash. When the...
They should close this place down. Have never had a pleasant experience. Sometimes the entire order is wrong, sometimes items missing, sometimes more than 30 minutes wait time in drive through. Person at the drive thru repeats the entire order to you for varification and hands you a wrong order. Come on man! What is corporate doing to address the issue? Can't give zero stars so giving one but they don't deserve it. The manager does not bother to come talk to the customer after messing up an order. And the team member recommends going to other Taco Bell location. They should all be fired. I am calling corporate. Thus is ridiculous.
We used to go to this location because, even though it took longer (The wait has often been ~30 mins in the drive thru), the food was prepared really well. But the last two times, our food was cold and mushy. Tonight we waited *50 minutes* in the drive thru, the staff never warned us of the wait or apologized for it, and our food was cold and mushy. There were hardly any customers inside and there were multiple people working, so I do not know why in the world it would have taken that long. We will not be going to this location again any time soon.
after 20 o'clock they become exponentially slower. but the slowness can be expected with minimal staff and if there are few alternatives open, it will be even worse. they rarely get custom orders wrong and with allergies like mine that makes it important. So if they go with this expectation, there will be a much more positive experience than if they go to eat quickly.
