Good evening. I visited Taco Bell tonight and ordered through the drive-thru, but unfortunately, I had a very unpleasant experience with an employee named Hailey P., as shown on my receipt. Her rude and unprofessional behavior, including sharp remarks, was completely unacceptable. I strongly recommend that Taco Bell management address this issue by emphasizing the importance of good customer service to her. If the goal was to discourage customers, then sadly, Hailey succeeded. I will not be returning and will be sharing this experience with my community. My order number was 333642. Having managed a store in this community for over 20 years, I know firsthand that excellent customer service is...
Taco Bell - Table reservation
705 W Arrow Highway, San Dimas I-91773, United States Reservation"Amazing experience! The customer service is outstanding, and the staff is consistently friendly."
Details
Phone: +19095996378
Address: 705 W Arrow Highway, San Dimas I-91773, United States
Reservation, Booking
City: San Dimas
Website: https://www.tacobell.com
Opening hours
Monday: 07:00 -01:00
Tuesday: 07:00 -01:00
Wednesday: 07:00 -01:00
Thursday: 07:00 -01:00
Friday: 07:00 -02:00
Saturday: 07:00 -02:00
Sunday: 07:00 -01:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1438
Address
Reviews
I had a disappointing experience at this Taco Bell. When I walked in to pick up my online order, I noticed a young female employee yelling at a male coworker while children were present. She even threw a drink on the floor and expected him to clean it up. I waited for 15 minutes without anyone asking if I needed help. After the girl finally mopped up her mess, I mentioned that I was there for my order, but I was ignored for another 20 minutes. Eventually, an older female employee approached me to ask why I was there. I explained again that I was waiting for my order. In total, I ended up waiting 50 minutes to receive my food, and all the commotion made the experience even worse.
I went yesterday to grab a quick lunch, but to my surprise, they were closed for maintenance again. Why do they keep closing in the middle of the day? With the lunch rush, it's important for the business, so they should at least put up a larger sign to notify everyone. This is the third time in three months!
This Taco Bell often has slow service. Unfortunately, they were out of the drink I wanted, causing me to wait in the drive-thru behind another car for 10 minutes only to leave without my order. This has happened to me twice now. Book a table now
I was using the free Wi-Fi at the restaurant when I attempted to visit an NRA webpage, but a message popped up saying that the site had been blocked by the administrator. I haven’t returned since that incident.
I visited during the peak dining hours, and the service was exceptional. I didn't have to wait at all, and my food order was taken swiftly and correctly. This place is definitely a winner. Great job, Taco Bell!
The restaurant was consistently dirty. There was litter on the floor and food smeared on the tables. I won't be coming back for another meal.
I had a somewhat unpleasant experience once, but overall, the food was quite enjoyable. Thank you, Taco Bell; you always come through for me! Book a table now
Fast service, hot food, and no issues. I love starting my day with coffee from this unique Taco Bell.
Amazing experience! The customer service is outstanding, and the staff is consistently friendly.
Dishes
Book a table now
Categories
-
Fast Food
-
Breakfast
-
Mexican
-
Pizza
-
Lunch
Amenities
-
Wheelchair Accessible Entrance
-
Wheelchair Accessible Seating
-
Gender-neutral Restroom
- Table reservation
-
Online Ordering/pickup
-
Credit Card Payments
- Reservation
Rail Side Cafe
322 S Ave, 91773, San Dimas, United States
Reservation, Sandwiches, Coffee, Drinks, Cafe
"Our favorite place around here! Everything is great and superb service!!"
Red Robin
565 W Arrow Hwy, San Dimas, California, 91773, United States
Reservation, Delivery Services, North American, American, Burgers, Salad
"Good food. Service was ok. Our waitress was a little overwhelmed. We never got our refill of our French frys . She was nice and did her best."
Lordsburg Taphouse And Grill
2335 D St, 91750, La Verne, United States
Reservation, Delivery Services, North American, Vegetarian, American, Sushi
"The restaurant serves fantastic beer and delicious food! The nachos are simply amazing. Our group of eight had a great time sampling every dish on the menu. The staff was very friendly and attentive. I can't wait to go back soon!"
Peppertree Cafe
1020 E Route 66 Glendora, CA 91740-6356, United States
Reservation, Sandwiches, American, Venues, Cafe
"I haven't been here for 10 years. Forget how great breakfast is. Had the whole family, mother's day and a 90th birthday. Totally a wonderful morning and super service."
Pinnacle Peak
269 W Foothill Blvd San Dimas, CA 91773-1057, United States
Reservation, Steakhouse, American, Chicken, Steak, Lunch
"Trail Boss That's the only steak hubby and I order when we are here So 2 Trail Bosses cooked to medium rare."