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"A fully automatic coffee machine that was defective three times within two years. A miserable customer service that ignores legal requirements. Never again."
Phone: +498003000111
Address: Nordstraße 42, 52353 Düren, 52349, Germany
City: Düren
Website: https://www.tchibo.de/tchibo-im-supermarkt-nordstr-42-52353-dueren-birkesdorf-a1418117.html
Monday: 07:00-21:30
Tuesday: 07:00-21:30
Wednesday: 07:00-21:30
Thursday: 07:00-21:30
Friday: 07:00-21:30
Saturday: 07:00-21:30
Dishes: 0
Categories: 5
Reviews: 82
Yesterday, I learned from a very nice employee in Tchibo branch that men’s articles are only available online shortly. Men are not desired in stores, except for paying!!! I had to find today that a Cashmere sweater in size XL is not available in any color. Probably men in balls will not be desired in online business anymore!!! Conclusion: I will certainly not buy coffee at Tchibo! !
Our coffee machine was sent on 12.01.2024 for repeated painting for repair. Order number has been passed several times by phone. According to customer service, this has always been communicated to the service. It's absolutely nothing! Despite calling several times, you can't be helped. What are you supposed to say here as a customer? This behavior of Tchibo is just bad!
Dear employees, please focus on the quality of the products they offer alongside coffee. The knives of them are a disaster and pose a danger in the kitchen. It was tried to cut through a Hakaido pumpkin. In the pictures they see the result!
In the case of sleeping suits, the rubber is unpleasantly tight. I wear size 36, the tops very large, the pants unpleasant! The rubber is also unpleasant in the stockings! With other brands, I don't have these problems!
A fully automatic coffee machine that was defective three times within two years. A miserable customer service that ignores legal requirements. Never again.
