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"Placed order online and was told a time to pick up. Went to pick up and was then told that because of all the parties that had come in my order wouldn't be ready for at least 30+ more minutes. Asked for manager and got a full refund."
Phone: +18067999900
Address: 6101 Slide Rd, 79414, Lubbock, US, United States
City: Lubbock
Website: https://www.texasroadhouse.com/locations/144-lubbocktx
Monday: 15:00-22:00
Tuesday: 15:00-22:00
Wednesday: 15:00-22:00
Thursday: 15:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 10:30-22:00
Dishes: 10
Amenities: 19
Categories: 5
Reviews: 15059
We left last weekend. The salmon of my sister was a bit overcooked and I ordered the appetizers for my dinner. Two orders from the Buffalo chicken with the cheese balls. I told our waitress that I wanted it as a meal. For the first time, someone takes it out and I'll mention it's my dinner so they can bring it back. Pretty sure it's under a warmer until the full order has been done. When I got it for the second time, it didn't even look like it was sitting in the sauce and not tasted so well. So I asked the waitress if she could renew it. My family had finished their dinner because it took a long time, so I told the waitress that if it really was to put it before I saw it for the third time....
This had to go the worst online order for a meal in the history of online ordering. None of the online order worked to talk to someone in the store who held me in the hand For approx. 20 minutes came back on my phone and without hearing what I had to say that they transferred me to the online ordering option that did not start. Worst customer service ever finished order by steak express would not recommend when you starve and they were the last restaurant opened, 0 out of 10.
There are no words to express the pleasure I receive from eating this restaurant roles and steak. Talking about the roles in a little less than a heavenly tongue would be a grout. To mention the steak without profusely spawning on this phone-the phone, I write this review on-is proving to be my life the greatest challenge. Come here. Experience true euphoria and bliss.
When I first tried, it was in the Middle East. The taste has not changed. You just need to book your reservation before you go so you don't have to wait 10 minutes. The crew is so beautiful and catchy with the hype of the busiest hours.
Placed order online and was told a time to pick up. Went to pick up and was then told that because of all the parties that had come in my order wouldn't be ready for at least 30+ more minutes. Asked for manager and got a full refund.
