Hostess didn't know how to confirm reservation told me the system was broken then said the restaurant was under new mgmt and they didn't tell her anything . That was after she told me it would be a 40 minute wait and I was surrounded by empty tables. The manager finally came had us seated and our server was terrific! I stopped another young lady on the way out and told her that I wanted to confirm my reservation was confirmed with open table and she saw it immediately and took care of it. Hostess should be trained or let go. She probably was just ready to leave and had to stay because of the 3 employees that came in all together late.
TGI Fridays - Table reservation
3700 Rivertown Pkwy SW Grandville, MI 49418, United States Reservation"We reserved through open table and didn't have to wait."
Details
Phone: +16162578801
Address: 3700 Rivertown Pkwy SW Grandville, MI 49418, United States
Reservation, Booking
City: Grandville
Website: http://www.tgifridays.com/
Opening hours
Monday: 01:00-02:00 12:00-24:00
Tuesday: 01:00-02:00 12:00-24:00
Wednesday: 01:00-02:00 12:00-24:00
Thursday: 01:00-02:00 12:00-24:00
Friday: 01:00-02:00 12:00-24:00
Saturday: 01:00-02:00 12:00-24:00
Sunday: 01:00-02:00 12:00-24:00
Statistics
Dishes: 10
Categories: 5
Reviews: 2488
Address
Reviews
The manager and a host were present when I entered and they did not greet me. I actually think they glared at me, after a few awkward moments I explained that I made a reservation for 10 via opentable, they had no idea what I was talking about. After checking the reservations they found my party and found room for us. I was waiting by the door and when i went to sit on the couches there were two big piles of spit on the floor. The restaurant was fairly empty, but it took forever to order our first round of food. We were sent a new waitress and she was much nicer and more helpful.
Got dinner here because I had to pick something up at the mall and had the kids, so thought it would be an inexpensive dinner.
The worst service you can possibly imagine. Ordered endless apps and it took 20mins between apps. Book a table now
We got our appetizer quickly. And the rest of the meal arrived in a reasonable amount of time.
great food, wonderful service and just an overall great place to have a nice and a good time!
The service was great. There was not a crowd when we were there so noise was managable
One wonders which aspect of my dining was terrorized most. Book a table now
Great menu. Lots to choose from. Service was top notch!
We reserved through open table and didn't have to wait.
Dishes
Book a table now
Categories
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American
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Burgers
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Beer
-
Wine
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Tea
Amenities
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Families With Children
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Accepts Credit Cards
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Gluten Free Options
- Table reservation
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American Express
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Outdoor Seating
- Reservation
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