My birthday dinner at this restaurant was not a pleasant experience. Service was lacking as we waited more than 10 minutes to be greeted by our waiter. After asking for assistance from another waitress, we were told our waiter would be informed. Eventually, a different waitress took our drink orders only. Our appetizers were ordered but the entrees arrived within 35 minutes of each other. The restaurant had dirty tables and frustrated patrons in the waiting area. One waitress even cried at the hostess stand for 10 minutes, making our meal uncomfortable. Despite a nice server who seemed overwhelmed, the overall lack of effort and service was disappointing. This was not the first time we recei...
TGI FRIDAYS - Raleigh
4209 Wake Forest Rd Raleigh, NC 27609, 27609-6223, United States Reservation"Good lunch with friends. Food was good service was slow"
Details
Phone: +19198725542
Address: 4209 Wake Forest Rd Raleigh, NC 27609, 27609-6223, United States
Reservation, Booking
City: Raleigh
Website: http://www.tgifridays.com/
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 3867
Address
Reviews
We made a reservation for a large party on line but when we got there, we were told they did not get it because they don't use any online service for reservations. The manager proceeded to tell us they didn't have a large table and would have to wait up to a half hour. Since there were small children with us, we had limited time before they would expire. Once we eventually got seated, at two separate tables, the wait staff was very slow to respond, provide menu's and take orders. When we made common requests such as getting waters, condiments and napkins they responses were very forgotten or very slow. We will likely not be returning there any time soon
This was the worst Christmas dinner I have ever experienced. The restaurant only had 3 wait staff for the entire place, and the manager was also cooking and cleaning tables. It felt like they had not been there in 10 years and it may be another 10 years before they improve. They should have just told us they couldn't accommodate us for dinner after we made a reservation. Waiting 20 minutes to even be greeted after being seated, and then waiting another 50 minutes for a cheeseburger and burnt onion rings, along with a salad and soup, was unacceptable. Overall, the food was terrible.
I have never seen a worse Friday's in my life! The staff is extremely unprofessional and ghetto acting. When I walked in, no one greeted me and they barely acknowledged my presence unless I made it known. There was no dress code enforced. Even the manager was unprofessional. Despite half of the tables being empty, they refused to let me sit down claiming the waitresses were busy. However, there were three people working at the door. I highly advise against going to the Friday's on Wake Forest Road in Raleigh. It was a total nightmare. Book a table now
This is the worst Friday’s I’ve seen in all the world! EXTREMELY ghetto acting. No greeting upon walking in, barely acknowledge ur even there without u making them aware of it. No dress code. Very unprofessional even the manager! of the tables were available and they refused to let me sit down saying the waitresses were busy now, but there were people working at the door! Never never go to the Friday’s on wake forest road, Raleigh! Total nightmare
Worst Christmas dinner ever. Only had wait staff for whole place. Mgr was cooking and cleaning tables hadn't been there in year sand it may be another yrs. All they had to do is tell us they can't help us for dinner after we made a reservation. That would have been better than waiting mins after we were seated to take an order and mins more for a cheeseburger and burnt onion rings. A salad and soup . all terrible
Great experience! Manager very helpful and provided the excellent customer service experience.food is always good! Rewards program is awesome. Go TGI Friday’s!
Went there with a couple of my friends and once we got there we were told that the wait was an hour which was very surprising to us being that the Book a table now
This TGI Fridays is really nothing like the restIt's dirty, it smells like a public restroom,tables are sticky.
Good lunch with friends. Food was good service was slow
Dishes
Book a table now
Raleigh
Categories
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American
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Burgers
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Coffee
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Wine
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Soup
Amenities
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Families With Children
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Gluten Free Options
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Outdoor Seating
- Table reservation
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Non-smoking
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Reservation
- Reservation
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