it was terrible. about 25% on Mother's Day Sunday. they claimed not have a reservation of open table, but they are so disorganized I suspect that the disorder is at the end of tgifriday. the service was ridiculously slow for our party of 9 in a mostly empty restaurant. our server decided to lean on our table after he had taken over our commands (he later gave to the manager that he had fallen back and decided to just let our table go.) it took approx. 45 minutes to get our order out. at least the first part. several things were forgotten. the personal appears uninterested and unenchanted. I owe you to the manager. she was terrible and there is no possibility that a person under her leadershi...
The dining experience was awful. We arrived at the restaurant on Mother's Day Sunday with a reservation from Open Table, but the staff claimed they had no record of it. The service was extremely slow for our party of 9, even though the restaurant was mostly empty. Our server seemed disinterested and admitted to the manager that he had neglected our table. It took 45 minutes to receive our food, and several items were forgotten. The manager did not seem concerned about our complaints and only made half-hearted attempts to address them. The food was cold, greasy, and overall unsatisfactory. The all-you-can-eat shrimp was disappointing, with only a few pieces available at a time and a long wait...
We went to the restaurant on Mother's Day this year and we were extremely disappointed. Despite having a reservation, we were not seated for over 25 minutes and our food took almost an hour to arrive. Although our server was friendly, they were not attentive and seemed unorganized. The manager was unable to assist the servers and did not address our concerns about our experience effectively. They should not be in restaurant management or any customer service role. As a long-time customer of this restaurant for over 23 years, it is clear that the current operations are not up to par and the restaurant should consider shutting down.
We went to Mother's Day this year and we regret the decision. Despite a reservation, we were not greeted for over 25 minutes, and we did not receive our food for almost an hour. While our server was nice, it was practically not present and extremely woven. The manager did not help their servers, could not adequately address our concerns about our experience and should realistically not be in restaurant management or another customer service experience. As a customer of this particular location for over 23 years, the current state of operations indicates that this store should be switched off.
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Location was noisy, not very clean, food was not very good. Will not go back to this location. Also had to wait almost 20 minutes for a table even with reservations (restaurant was not busy at all). I told the receptionist we had reservations and she never asked for our name. When asked she said it didn’t matter. This place has really gone downhill since the last time we were there.
Both my sister and I got sick from the food. Will never go there again
faster and friendly service. the restaurant was very clean.
Fast and friendly service. The restaurant was very clean.
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The food was cold. The table was dirty. Server was lousy.
that was cold. the table was dirty. server was lousy.
