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"Quite good food. Nice outside area but often understaffed and slow service"
Phone: +41612294697
Address: Delsbergerallee 49, 4053, Basel, Switzerland
City: Basel
Website: https://www.thaisquare.ch
Dishes: 10
Amenities: 21
Categories: 5
Reviews: 1377
Order placed online at 9:15 p.m., delivery time stated as 45 minutes. At 10 p.m. the message came that delivery was canceled. Without reasons. That's not possible, make the customer wait first and then cancel after 45 minutes... edit @Owner: Thanks for your answer. The situation is somehow strange, other restaurants were able to continue delivering without any problems. Be that as it may; It would have been nice if you had still sought contact in this case and justified the cancellation as you have done here. There remains a pale aftertaste, but I have now increased the rating to 3 stars in order to reward your efforts to clarify the matter.
We were at the newly opened Thai Square Aeschenplatz. The staff were very friendly, service was efficient. Unfortunately the food was a big disappointment. We ordered a selection of Wan Tan, Dim Sum and Gyoza. The food was overcooked, moist and had no taste. It seems the kitchen tossed the cheapest frozen ready-made dumplings into the frier and then served it. Very disappointing and we surely will not return. 2 Stars because of the friendly service.
This is a review for Thai Square at Clarastrasse, which opened recently. Delicious Thai food and the restaurant has a pleasant service and ambience, very cosy as it was formerly a traditional Swiss restaurant. The chicken satay starter came with a lovely peanut sauce dip. Thai red chicken curry was both spicy and and creamy, fried rice with chicken was equally good. Happy to pay another visit!
The menu had small symbols for the allergens, but there was a huge lack of variety. Only a dish and a sauce was gluten-free and the waitress was not very soothing for what her Allergen protocol was, but there was also a bit of a language barrier. I got the poke bowl with cherry sauce and it was refreshing, but the tofu could have been cooked more.
Quite good food. Nice outside area but often understaffed and slow service
