1 /5
Rating
★
Where do we start. We arrived for our 5pm booking, and were shown to our table. After about 15 mins, we ordered our food and sat back down. At 6.30pm, we still had not had our starter meals, let alone the main course. As a family of four, two of them children, such a situation is totally unacceptable. We addressed this with staff, who apologized and said it would be about 15 minutes more. Customers who arrived AFTER us received their orders, and were eating. We were still waiting. Some even asked why we had not eaten yet. Eventually, the food arrived at 7pm. At no point did anyone say anything to us, or did we get an apology from the management. We were not the only customers affected. When...