1 /5
Rating
★
I made a reservation for a Saturday night/Sunday morning through booking.com and confirmed via email, as I needed to stay for a new job starting on Sunday. However, when I arrived at the hotel, no one was there. I called and was directed to voicemail, where I left a message explaining the situation. Despite booking and paying online for a room that was supposedly available, I did not receive a response from the hotel. I was forced to find alternative accommodation, as the hotel did not fulfill their booking. I have requested a full refund through voicemail, as the hotel does not answer their phones. This experience was extremely disappointing and I would rate it a one out of 10. I would advi...