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"it was nice, wished that there was more lobster in the plate."
Phone: +441292442441
Address: 8 Dunure Road, KA7 4HR, South Ayrshire, United Kingdom
Reservation, Booking
City: South Ayrshire
Website: http://www.balgarthpines.co.uk/
Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00
Dishes: 10
Categories: 5
Reviews: 11007
We have came here at least 4 or so times a year for 7 or so years , tonight was shocking , terrible wait for drinks , starters arrived and had to keep asking about drinks , the to be informed cocktail out of stock , order a strawberry daiquiri and 5 mins or so our cocktail machine broken so just take a Coke starters finished and drinks arrive one starter was totally wrong also , main courses were ok but not as hot as would expect , but bar staff snappy when speaking not the waiter .We decide enough and don’t take deserts . Starter taken off bill but charges £11 for 2 small bottles of water, amended and blame conveniently places on young waiter which is not justified by the others or duty man...
The place is obviously changed hands decor and cleanliness but really nice but the service was appalling went in at 1.30 i'm just as well we weren't going anywhere in a hurry mainly one course and drinks left the Balgarth at 3.30. Some of my chips well cremated some of my sons chips but undercooked not the best advert for a restaurant needs to really buckets ideas up a lot it used to be a first class establishment or lose a lot of trade if it doesn't move quickly to re-establish the standards that its need to be
Went in for a breakfast at 10 am with my partner and my 2 dogs asked to sit outside as it was a lovely morning and was told by the supervisor named Janice that it was to cold and our food would be cold .we said we didn't mind she then kept going on that we should sit inside after repeating ourselves saying we wanted to sit outside she said what do you want then !! No menu given .my partner said we won't bother you then and we went elsewhere.!. This women should not be working with the public wont be back.
As soon as wee arrived got a seat the staff are pretty much on the ball the only little tiniest thing is the disabled access please make it more understanding we had to guess the entrance door into restaurant but tiny details apart from that oh and the plates I thought it was a black tray oh the mac n cheese was awesome and highly recommended very impressed overall. Book a table now
The 3-course set menu was priced at 15.95 pounds before 8pm. All portions were generous and delicious. The nachos starter was particularly enjoyable. The fish and chips were a great deal, and the dessert was heavenly. There's no need to dine anywhere else when you have such a fantastic meal at this restaurant.
Absolutely loved this place, food was great. Mac cheese was the best I have had in a long time and my partner was very impressed with his chicken burger. Staff were all great and attentive. Definitely be back the next time we are in Ayr.
My son's 40th birthday celebration couldn't have gone any better, the new function room is lovely. I want to thank Janice her team for ensuring everything went smoothly, the food was delicious well presented. Would definitely recommend.
Excellent meal from a varied menu Very good staff attentive and helpful. Surroundings are very good (in my humble opinion). Looking forward to a return! Book a table now
Fabulous menu and food amazing. Staff knowledgeably on dishes and prompt kitchen delivery of food. Definitely recommend this restaurant.
