This is an actual email that I have written to management! They only get a 2 rating beacuse the all day breakfast wasn 't actually that bad!! Hi I 'm writing with reference to a meal (sharer) namely Loaded chips with cheesy bacon that was purchased at The Beer House at Cardiff Airport on Wednesday 30th August 2023 in the afternoon. What we were served in no way shape or form resembled any type of Loaded chips with cheesy bacon that I 've been served previously and unlike anything that I 'm likely to be served in the future. I would very much like to hear your comments and would be delighted to know if you think this is acceptable? (Image attached) That said, I suppose you could argue the che...
Went here whilst waiting for a delayed flight and was very hungry. I wish I had not. £17 for “sausage and mash” with a large drink. The meal came on a cold plate and was also cold. In the centre of the plate as though it was all thrown on with no presentation. Sausages were vile, tough and lacking any association with pork. Clientele were mainly rough couples knocking back the pints before their holiday flights. Never again. Avoid.
As we're waiting for our flights we had lunch here, and the food arrived within 5 minutes of ordering. The kids meals arrived with no peas, with no offer of an alternative or money back. The food was not good, the burger was green on the bottom, perhaps congealed fat or something, the mash looked like it had been sat there all day, lacked flavour, was not nice. We'll being sandwiches next time!
Had a GREAT experience our breakfasts were very good, hot enough. Hubby said he loved his breakfast, which he rarely says. We adored our gorgeously delicious mochas. Had mochas also from Ritazza next door (queue empty there) which were no where near as nice as the Beer House. Tables clean and regularly cleared. Service was very quick. Very busy with plenty of tables.
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The Beer House has plenty of tables, it is clean and the service friendly and quick. The food isn’t great though, as other reviews mention. It reminded me of school dinners in the late 90s. I wouldn’t eat there again but would have drinks. It’s a shame as if they could improve the quality a bit I think it would be more popular.
Oh dear, Where to start... Place was stinking, guys behind bar not bothered to clear glasses when plane left, they were on their phones. It's a basic of bars/pubs business... I would be having a word if I was a manager.
Great service as always. The lady Hannah treated us very well and I couldn’t fault her for this. Hard worker and very polite caring and helpful
nice place to chill out with a drink while waiting for your flight. bit expensive but to be expected with an airport
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£10:99 for a watery coke and a vinegary white wine. Avoid. Go yo Ritazza or indeed anywhere else. Total rip off
Bit taken back £9.99 for a 250ml of rose wine? I no its in an airport but surely that's very expensive?
