The Cheesecake Factory

The Cheesecake Factory

The Cheesecake Factory, 390 Hackensack Ave, Hackensack, NJ 07601, USA, 07661, United States Reservation
3.7 /5
38628 Reviews

"The customer service at this restaurant is absolutely terrible! The staff answering the phone are chewing gum loudly and customers are left on hold for over 20 minutes."

Details

Phone: +12014880330

Address: The Cheesecake Factory, 390 Hackensack Ave, Hackensack, NJ 07601, USA, 07661, United States

Reservation, Booking

City: Hackensack

Website: https://locations.thecheesecakefactory.com/nj/hackensack-200.html?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places

Opening hours

Monday: 11:00-23:00

Tuesday: 11:00-23:00

Wednesday: 11:00-23:00

Thursday: 11:00-23:00

Friday: 11:00-12:00

Saturday: 11:00-12:00

Sunday: 10:00-23:00

Statistics

Dishes: 10

Categories: 5

Reviews: 38628


Address

Show Map

Reviews

Thomas

5/5

Be prepared for a short wait during busy times and weekends. You can make online reservations for groups of six or more, but larger parties will need to show up and wait. We had a group of seven and experienced only a brief wait. The menu is extensive—almost double the length of a typical diner menu—so I recommend taking a look at it before your visit. While you won't need to memorize it (which would be nearly impossible), familiarizing yourself with the options can make ordering easier when you arrive. The servers are professional and composed, providing flawless service. I have no complaints about the food; everything was very good. The portions were quite large (at least for me), and we...

Venessa

5/5

We've been visiting this restaurant for years, and it consistently lives up to our expectations. Here are some photos from our visit last Mother's Day weekend. We really appreciate their diverse and affordable menu options. The service has always been excellent, with attentive and accommodating staff. The venue is spacious and offers a pleasant atmosphere that's perfect for a leisurely meal. Their takeout service is also commendable—ordering online is quick and easy, and our food was ready for pickup right on time.

C

3/5

I had dinner with my boyfriend on a Tuesday night, and overall, it was a great experience. The service was quick, and the food was outstanding. We were welcomed with bread right after being seated, which was nice. The menu offers plenty of options to choose from. The only reason I didn't give it five stars is that we were seated at a very small table, and our orders barely fit on it. It was also a bit noisy in the restaurant.

JULES

2/5

The server was awesome and the entree was great. I’m giving 2 stars for the take home dessert. The slice of cake was in pieces and looks to have just been thrown in a to go box. I paid $9.50 for something that I ended up just throwing away. I didn’t feel comfortable eating it in the condition that it was given to me. Would love for someone at Cheesecake to let me know how they can make this right Book a table now

J

4/5

Delicious cheesecake and the coffee was excellent as well. I visited for a nice dessert and left feeling satisfied. The atmosphere is great too. I can’t give it five stars because my utensils were quite dirty with old food. I requested a new set and received clean ones, which was good, but it was a bit off-putting. Despite that, I would definitely come back for dinner AND dessert next time!

Bledsoe

5/5

I am always impressed by The Cheesecake Factory in Hackensack! The service is excellent and prompt, and I thoroughly enjoyed the Macaroni Cheese Burger paired with Sweet Potato Fries. For dessert, I had the Oreo Dream Extreme Cheesecake, and it was one of the best cheesecakes I've ever had—truly outstanding! I will certainly be returning!

B

5/5

This was my second time coming this year I have to say both times was a great experience. The waitress was attentive and made sure we was good. I had the grilled salmon my friend had the jerk chicken shrimp and both dishes was sooooo good. I also had the Linda’s fudge chocolate which was amazing. I went an hour before closing.

User

4/5

The cheesecake at this restaurant is fantastic and the overall food is also quite good. I would recommend going to this restaurant when looking for a meal to enjoy for an hour or two. Book a table now

User

4/5

The hotel is situated in the charming shops of Riverside. After a day of shopping, rejuvenate yourself with a meal at TCF or one of the other delightful eateries in the area.

User

1/5

The customer service at this restaurant is absolutely terrible! The staff answering the phone are chewing gum loudly and customers are left on hold for over 20 minutes.


Dishes

Lunch Fresh Basil, Tomato And Cheese Flatbread Pizza
Lunch Fresh Basil, Tomato And Cheese Flatbread Pizza

Southern Fried Chicken Sliders With French Fries
Southern Fried Chicken Sliders With French Fries

Lunch Farfalle With Chicken And Roasted Garlic
Lunch Farfalle With Chicken And Roasted Garlic

Skinnylicious Lemon-Herb Parmesan Chicken
Skinnylicious Lemon-Herb Parmesan Chicken

Pretzel Bites With Cheddar Cheese Fondue
Pretzel Bites With Cheddar Cheese Fondue

Buffalo Chicken Strips With French Fries
Buffalo Chicken Strips With French Fries

Lunch Sheila's Chicken And Avocado Salad
Lunch Sheila's Chicken And Avocado Salad

Thai Lettuce Wraps With Grilled Avocado
Thai Lettuce Wraps With Grilled Avocado

Lunch Fettuccini Alfredo With Chicken
Lunch Fettuccini Alfredo With Chicken

Lunch Fettuccini Alfredo With Shrimp
Lunch Fettuccini Alfredo With Shrimp