The mango cheesecake crust was poorly executed, being chewy, sticky, and overly sweet. The manager's excuse was that it was intentional and even added that it was her favorite. I would rate this cheesecake 1 star, and I wish there was an option for 0 stars. The manager was dismissive and seemed more focused on her own preferences rather than customer service. The wait time was long, and the disappointment continued with a doughy crust.
The Cheesecake Factory
7700 W Northwest Hwy, 75225, Dallas, US, United States Reservation"Tried the Mango Key Lime Cheesecake. It was very tasty."
Details
Phone: +12143734844
Address: 7700 W Northwest Hwy, 75225, Dallas, US, United States
Reservation, Booking
City: Dallas
Website: https://locations.thecheesecakefactory.com/tx/dallas-26
Opening hours
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 10:00-22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 13213
Address
Reviews
Their Low-Licious cheesecake is SO good! Diabetics and health nuts can have GOOD cheesecake. The only thing that keeps this from being a 5 is the crust. Complete opposite of the cheese cake itself. A powdery-doughy consistency. Will I get it again?? EVERYTIME YES! (Just scrape every last drop of the phenomenal cheesecake off of the crust And of course, I don’t think I’ve ever had a bad meal. Just yum.
The black guy was who was hosting in front today 01/02/24 at around noon was incredibly rude. Rolled his eyes and said, what do you want, When we approached counter. Food and server were great as always, but the host needs to be fired or get an attitude adjustment. No one is making him work there. :
The wait was short, especially considering it was New Year’s Eve. We did have to wait 15 minutes for the waiter to come to our table after we were seated, but once he was there, he didn’t outstanding job. Book a table now
It's the best ever . ROD our male waiter has the best customer service in world. He recommended some great drinks and the food and customer service just over top . Thank you
Giancarlos is an amazing waiter! I absolutely loved having him serve me. He deserves a raise as soon as possible - he's the best.
We absolutely adore Cheesecake Factory! They offer a wide selection of delicious food with great quality.
Never a dull moment when we dine here! Drinks were on point, and I love that grilled corn! Book a table now
I had the most delicious chicken parm sandwich. A must try!
Tried the Mango Key Lime Cheesecake. It was very tasty.
Dishes
Book a table now
Dallas
Categories
-
Delivery Services
-
American
-
Steak
-
Pasta
-
Vegan
Amenities
-
Families With Children
-
Wheelchair Accessible
-
Accepts Credit Cards
- Table reservation
-
Business Meetings
-
Outdoor Seating
- Reservation
The Hospitality Sweet
401 N St Paul St,TX 75201, United States, 75201-3113, Dallas
Reservation, Sandwiches, American, Coffee, Cafe
"Flew into town and needed a quick bite. Found this gem tucked away in downtown. Great coffee and lunch options."
Yolk One Arts Plaza
1722 Routh St #132, 75201, Dallas, US, United States
Reservation, Coffee & Tea, American, Brunch, Casual, Coffee
"The food was fantastic. Fresh and definitely uniquely made with its own taste. Will surely visit again next time I’m in Dallas"
Press Box Grill
1623 Main Street, Dallas, 75201, United States Of America
Reservation, Chicken Fried Steak, American, Pubs, Fish, Beer
"These guys are great! Exceptional friendly staff and really good food. They had no problem filling a large order.I had fish n chips. Excellent."
Parigi
3311 Oak Lawn Ave., Dallas, Texas, 75219, United States
Reservation, Delivery Services, North American, Mediterranean, American, Italian
"Great food and great selection. Went twice during a business trip"
Market Diner
4434 Harry Hines Blvd, 75219, Dallas, United States
Reservation, Vegetarian Friendly, Delivery Services, North American, American, Diners
"Lovely place with the best costumer service. I ordered eggs Benedict and it was stunning. Coffee was so perfect. The place it?s absolutely amazing and original themed as an American diner."