This is the worst coffee bean and sadly it is the closest to me. The service here has been declining over the years. It takes so long to get your order even when you place it thru the app. The staff takes long to acknowledge you. Their system is constantly “down” and will not allow you to use the app for rewards or to pay. I had a concern today because I ordered two items thru the app and one wasn’t available but they didn’t let me know. So I was standing there for over 10 min until I asked what the issue was. I was offered a different item or a refund, I took a different item still more time went on, customers who came in after me were all receiving their orders and I was just standing ther...
