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"During our stay in Burford, we went to this pub twice. The female staff at the bar were extremely unfriendly, offering no customer service at all. They were grumpy and rude. I would suggest avoiding this place altogether."
Phone: +441993822227
Address: 46 High Street, OX18 4QF, West Oxfordshire, United Kingdom
City: West Oxfordshire
Website: https://cotswoldarms.co.uk
Monday: 10:00-00:00
Tuesday: 10:00-00:00
Wednesday: 10:00-00:00
Thursday: 10:00-00:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-00:00
Dishes: 10
Amenities: 25
Categories: 5
Reviews: 5330
Avoid!!!! The staff were rude and shouting and swearing in front of my son at lunchtime. Lots of bad language and bad attitude. Not the cleanest of places. Food Terrible and got charged a big service charge I didn’t realise until I got home which is my fault I suppose Saw the barman wipe a dirty lipstick wine glass after he’d poured the wine for someone and give it her. Not the nice country experience we expected Manageress has foul language and saw them putting mayo into bowls with their hands Shame, I never wrote bad reword but don’t want people To waste holiday time and money here We came away and we’re both sick
Have been here many times for a meal and for drinks and will be back many more times. The staff are lovely and welcoming and the food is very tasty, with a great choice on the menu. Great place to go for a meal, or for drinks, with live music on a Friday and Saturday evening. Always a great atmosphere! The staff are great and accommodating, and the pub is dog friendly too, what’s not to like?! Would definitely recommend a visit here, whether you are visiting Burford or are a local to the area.
I wonder if the pub has changed hands since we last ate here in December. My steak and chips were fine although the mushrooms were very dry but my wife's roast potatoes were so hard we thought they must have been kept warm since lunchtime. I would have had a dessert but it took some uninterested staff member more than half an hour to clear the empty plates from the main course and we ran out of time. We've eaten here a number of times over the last 6 or 7 years but won't be going back.
We came here today on Easter weekend, you could tell how popular the pub is as they were so busy. They managed to seat us without a booking with only a small wait. The food and service was great. They acknowledged the children with us and didn't act like they were an inconvenience like some pubs do. The waitresses working on Friday were so attentive and I can't find fault in anything during our time here. If you happen to visit the cotswolds then this is the place to go.
During our stay in Burford, we went to this pub twice. The female staff at the bar were extremely unfriendly, offering no customer service at all. They were grumpy and rude. I would suggest avoiding this place altogether.
