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"The service was excellent. The burger was dry and tasteless. My taste bud said that the meat was not Bison. They try to hand over Turkey for Bison. Too bad you cook. The gingermule has all lost its ginger flavor."
Phone: +19259353795
Address: 1699 N Calif BlvdCA 94596, Walnut Creek, United States
City: Walnut Creek
Website: https://www.thecounter.com/stores/walnut-creek/32005
Wednesday: 11:30-20:00
Thursday: 11:30-20:00
Friday: 11:30-21:00
Saturday: 11:30-21:00
Sunday: 11:30-20:00
Dishes: 10
Amenities: 25
Categories: 5
Reviews: 4047
The service was good, the place was clean and the quality of the food was very good, but both the order of my wife and mine were much wrong. You mark what you want in a checklist and the simpler one there is to the cook so that you should get exactly what you order, and it's a great concept, except what we ordered, was not what the cook apparently wanted us. If I thought my order would be right next time, I would definitely go back, but 2 of 2 orders very wrong gives me no confidence. For the process they calculate, at least what we ordered. I would have sent them back to make them right, but we have there about an hour before closing and thought maybe the cook was just ready to go and didn'...
Great location, well customized burgers, very pleasant service (although could be bill errors leaving some room for improvement). From the moment we got in, we were happily greeted and offered to select a table in or out with the view. Interesting selection of customizable burgers including ?impossible? and bison (unfortunately was missing). Place has good selection of beers, wines and some cocktails. Some errors with the bill (overcharged) that was pleasantly resolved with apologies. Always good to try something new and will be back to hopefully improve star rating.
My review is for the excellent service we received from our server Sarah! She was quick with the refills and when an item was forgotten she was quick to bring it out so that my burger experience was fulfilled! We will definitely be back and hope to have Sarah again!
Loved the burger cooked alittle lesser wanted it to be very pink. Burger was thin, so it was fine taste good. Shoe rings were OK I prefer steakries, but they were crispy. Had a Sangria. The staff was friendly and professional. Would go back. Look at this place.
The service was excellent. The burger was dry and tasteless. My taste bud said that the meat was not Bison. They try to hand over Turkey for Bison. Too bad you cook. The gingermule has all lost its ginger flavor.
