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"The customer service at this restaurant was terrible! There was a lack of hospitality and we had to wait 20 minutes for a drink while standing at the bar. They served other people before us who hadn't been waiting as long. When we politely complained about the wait, we were told rude remarks and that they would refuse to serve us again. We had a much more positive experience at the Peterboat."
Phone: +441375672159
Address: Rainbows End Billet Lane, SS17 0AR, Thurrock, United Kingdom
City: Thurrock
Website: https://www.facebook.com/The-Crooked-Billet-210250582454364/
Monday: 00:00-23:59
Tuesday: 00:00-23:59
Wednesday: 00:00-23:59
Thursday: 00:00-23:59
Friday: 00:00-23:59
Saturday: 00:00-23:59
Sunday: 00:00-23:59
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 566
We celebrated my daughter's 18th birthday party here and had a wonderful evening. A big thank you to Leah, Shannon, Tony from the bar staff, and their colleague in security for their excellent service. Everyone was very friendly and accommodating. From start to finish, we had a great time and my daughter and wife were thrilled. I highly recommend this venue for any occasion. We had trouble finding a suitable venue with security in our local area, but had no issues here. The staff even cleaned up for us at the end of the night. I believe our money was well spent and I encourage others to give them a call for any event.
There was ample parking available at this restaurant, which is always a plus. Just be cautious of the ramps when walking to the entrance if you park nearby. Two parties were happening simultaneously in separate rooms, with plenty of security and friendly staff on hand. The lighting created a cozy atmosphere in the pub. The party food provided by the restaurant was especially delicious. There were plenty of tables and chairs for those who preferred not to stand or dance. The venue was clean and the rooms were spacious. However, the house red wine could have been improved.
I am extremely happy that we decided to have lunch at Crooked Billet. It was definitely worth it. Despite the fact that it wasn't very crowded, it should have been. My wife ordered the steak and I chose the burger - both dishes were excellent and we will definitely return for more. While the place could use a bit of maintenance, don't let that deter you. The staff was wonderful, the beer was good and reasonably priced. You should definitely give it a try. P.S. You can also get your car washed while enjoying a drink.
I recently dined at the Crooked Billet and was pleasantly surprised to discover they offer two meals for ten pounds. My wife and I both ordered the steak meals and were extremely impressed. The steaks were served with chips, onion rings, mushrooms, fried tomato, and salad - and everything was cooked to perfection. Despite my current health limitations, my wife and I plan to make this a weekly Tuesday tradition. Five stars from us!
The customer service at this restaurant was terrible! There was a lack of hospitality and we had to wait 20 minutes for a drink while standing at the bar. They served other people before us who hadn't been waiting as long. When we politely complained about the wait, we were told rude remarks and that they would refuse to serve us again. We had a much more positive experience at the Peterboat.
