The most shocking and rude, obnoxious, threatening behaviour from the new Landlord tonight. We arrived at 8.35pm and ordered drinks, asked was they still serving pizza and was told “yes” we ordered at 8.45pm and was told it piled be 15 minutes wait. No problem we said and thanked the staff for sorting out our food, we were very grateful. At 9.25pm a :ember I’d staff came over to inform us that they didn’t have any flat mushrooms left, did we want some other mushrooms on our pizza, we said no thanks, we would just like to get a refu; as it has been passed 40 minutes now since we ordered. My husband went over to the bar to get a refund on his card, the landlord came over, became extremely rude...
First time coming today and won't be returning! Ordered 2 Sunday lunches , 1 turkey and 1 beef. Asked for the gravy to be on side for beef. Sat chatting and server came over and asked if we would like mint sauce with our meals (err no we aren't having lamb ? Maybe just us) meals arrived quickly but beef meal was slathered in gravy even though requested side. Mentioned to server who just said oh and walked off, Gravy was not to my taste as antipicated which is why asked for on side. Gravy was very gelatinous as if yesterday's left overs and veg was soggy beyond belief even though we were there for opening. Staff too busy chatting and not paying attention to guests but when they did notice gue...
Me and my Mum ate here recently, food was delicious. Especially the Black Pudding Small plate the cheese and onion pie! All staff was friendly and efficient. However Liam in particular went above and beyond. He is so lovely and well mannered. Really made us feel welcome. Will definitely be returning.
From the moment we walked into the Griffin of Heald Green wow it looked amazing everywhere looked spotless even smelt fresh no stail smells when we order food it was amazing delicious well done for turning it around keep the great work up Joyce, Barbara, and family
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Fabulous food this afternoon, Roast dinners very tasty. Staff very plesent. Very clean pub with a high standard throughout the pub aswell. Definitely come again. Plus Definitely recommend it. Thank you.
Beautiful pub and lovely customer service and made very welcome by the landlord and landlady. Will defo be returning again
Called in for a one off tea, wasn't the best but not the worst. Somewhere in the middle would be a fair review.
Manager and staff showing how customer service should be done. Food was superb, well priced and plentiful
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The staff were great, good craigh in the pub and outside. Food was mediocre, sadly.
Good food good service well done friendly staff as well
Goats Cheese, Cherry Tomato, Cheddar And Mozzarella With Sticky Fig Relish
Garlic Pizza Bread With Goats Cheese, Cherry Tomato And Sticky Fig Relish
Bury Black Pudding Breakfast Dippers
