We visited on Thursday for tea. I’m not from the area but I met my son&girlfriend who are at uni here. It was his birthday. Plenty of parking. Plenty of tables so no need to pre book. Pre downloaded the greene king app, so ordered food and drink via this. They accept blue light vault codes too saving use 20%. We had steak, crown burgers and Mac n cheese. All were lovely The lady who delivered our food/drinks was lovely, chatty and very welcoming. I wish I got her name as she needs recognition for 5* customer service. I’m not a snob but there were too many screaming and out of control children at times, whilst there parents we’re having a good time. This is the only reason i won’t return. I w...
We had a fantastic experience today at the restaurant. We reserved a buffet for more than 20 people to celebrate a colleague's retirement lunch. The staff were excellent and very accommodating, and we were grateful for the space set aside for our group. The buffet had a wide variety of food choices, all of which were high quality, with the hot dishes served piping hot (unlike other buffets where the food tends to cool quickly). The manager and staff were attentive to our group from the beginning, making it a very positive experience overall. The visit was great value for money, the location was excellent, and the staff were fantastic. Thank you!
Four of us went to the Highfield for lunch and to be fair two of the meals were fine. However the other two were frankly awful. The roast beef lunch was cold with rock hard vegetables and lumpy mash and the chicken mayo baguette was cold soggy and almost inedible with for example cheese that wasn't remotely melted and a bun that was just not warmed through. The service was terrible, our finished plates were still there when we left and in an hour and a half not once did a waiter come to see if things were ok or to see if we wanted anything else. Be warned !!!
Stayed here whilst working locally. The rooms, food, service and staff are fantastic. What a pleasure being there. Thanks to everyone from the early morning cleaners, breakfast/night porter people and tea time service, well done! Premier inns take notice, especially Caerphilly!
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Amazing food, amazing atmosphere. Tables were set for a Christmas party with poppers and crackers; we all had fun. Everyone enjoyed their food and my steak was cooked perfect. All around great night.
We recently moved to Boro and Highfield has become our go-to spot for Friday nights. The quiz night, food, and drinks are all fantastic. Our only complaint is the quizmaster's red jacket.
Possibly the worst all day breakfast I’ve ever had. Had it at 4:30pm but it looked like a child had rustled it up this morning and it had been left in the oven till now
Went for a treat tea with the family and had a lovely lady called Andrea who went above and beyond to accommodate us, she was so helpful and all with a smile!
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Friday night quiz nights are good fun and have a good friendly atmosphere. Really good food, I definitely recommend the burgers!
Had a lovely family meal 7/10/23 food was on time cooked to perfection and lovely staff on the bar food served to us by caprice
