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"A very busy evening, so service was strained but the bill had higher prices than the menu, wasn’t impressed with the food and one meal was cold, very disappointed and won’t be returning."
Phone: +447904434391,+441179614222
Address: 47 High Street, BS15 3DQ, South Gloucestershire, United Kingdom
City: South Gloucestershire
Website: https://italiankitchenbristol.com/
Friday: 12:00-22:30
Saturday: 12:00-22:30
Sunday: 12:00-20:00
Dishes: 47
Amenities: 25
Categories: 5
Reviews: 6064
We decided to try out this restaurant for a family meal and were welcomed warmly by the smiling team. The restaurant was quite hot and lacking air, which made our stay a bit uncomfortable. The food arrived quickly, but unfortunately two of the meals were warm instead of hot. The portions were generous and delicious, although some of the vegetables were a bit hard. The prices seemed a bit steep, especially £15 for a roast and £18 for a basic pizza. Overall, the service was polite but the prices didn't quite match up to our expectations.
Went with a group of friends and we've been ignored for a long while after we had our first round of drinks. We had to ask for the order to be taken. I had a terrible risotto, greasy and salty. The fact that was watery made me think that it was reheated. Won't be returning!
Jen was absolutely fantastic serving me and 23 others at our table. They were so efficient with their customer service, I will definitely be coming back based on the service we got from Jen alone. The food was fantastic too!! Thank you for a lovely evening Jen!
Started with stale bread, main course wasn’t anything to be raving about more flavour in my shoe. Refused to exchange or give a refund. Abhorrent manager with an abrupt attitude. Wouldn’t be attending again. Customer service was shocking.
A very busy evening, so service was strained but the bill had higher prices than the menu, wasn’t impressed with the food and one meal was cold, very disappointed and won’t be returning.
