The Krystal Company

what do you want? this is the first thing the person who worked the laufwerk thru has said to me. it went downhill. it has made her a few attempts to repeat my order correctly again. I almost had a heart failure. I gave her my credit card and when I got the entrance, there was an additional fee. I asked her what it was and it was for my credit card. I was charged an extra $1.41 for not paying with cash. there was no sign of credit card payments. the cashier didn't tell me about the attack when I gave her my card. eating was not on crystal quality and I should know because I worked for crystal 34 years ago. the chik was pure rubber. the krystalen burgers were bland and gummy and the chili was...

• Useful
• Not Useful
• Reply

It's about 6:20 pm when I pull up. I noticed most of the outside lights were off and all the employees were sitting in the dining area just chilling out. Not a customer in sight. So I get to the drive thru to order and the girl says they're not taking orders at this time. No explanation as to why.

• Useful
• Not Useful
• Reply

I give them two stars only because of the gentleman who brought our food out. the young lady who works the drive-thru last Saturday needs a lection about the common courtesy. to delete the window at a paying customer is not in any way okay.

• Useful
• Not Useful
• Reply

team members were friendly with their customer service in the drive thru, but the menu board was not up to date our classic krystal burger had hardly any toppings [mustard, wobble, pickles]. it was in the ground brot the tiny fleshpatty.

• Useful
• Not Useful
• Reply

the food was cold, the service was terrible when I wait outside for 30 minutes, they forgot that I was out there all I had 4 krystal burger, so I went and got my money back

• Useful
• Not Useful
• Reply