First of all apologies to all those poor and terrible reviews that I ignored and shouldn’t have! Within half an hour of arriving we contemplated going home. Check in was a rushed affair with no exchange of pleasantries. The main focus of the female owner was for us to get our breakfast and dinner pre orders in ASAP. When I returned back through I started ordering breakfast and a comment was made about ‘that’s a lot’. When I said cereal and cooked breakfast, twice more comments were made about ordering a lot of food and was I sure I wanted so much. As someone who struggles with my body image I was mortified and asked was I not allowed to order what I had. It was pointed out I would be charged...
If you 're looking for a relaxing 4* spa and hotel experience, keep looking. Location is amazing, luckily we spent our days out walking rather than in this hotel. View from the julliet balcony is stunning but outside of hotel is covered in cobwebs. Found stains on bathmat, towels, face cloth, bedding and spa robe. Towels were so thin they were see-through when wet, not at all fluffy. Booked spa for anniversary evening, jacuzzi was good but dirty and 1/4 of the jets didn 't work. View from the relaxation room (just an empty room with chairs) was great but window was covered in bird poo, cobwebs and spiders. Were reminded 3 times that there was a charge on our bill if we didn 't return spa rob...
Arrived 8.10pm . Nearly ran off the road as no lights or reflective posts signs on drive car park not lit . In fact wasn’t sure if hotel was open ? Entered hotel and Asked receptionist now know it was owner if I could order food as I’d just driven over 3hrs from Glasgow and then go to my room to drop my bag, I was told no food was available even though there was approx 10-12 dining ?? She then turned her back on me shouted on Derek to come through . A gentleman I now know is the joint owner husband and wife came through and very aggressively said you can’t have food at this time of night ! 8.10pm ?? Due to the aggressive nature of his response and the tone of his voice I then said I’d like t...
We were there for 2 nights and were blessed with the weather. The location is amazing and beautiful. Even though they were fully booked we hardly saw other guests and enjoyed ourselves at the private loch they own. We have to agree with all the previous reviews when it comes to the service. In the morning we realised the shower was broken. When I informed this to the owner, I was offered to use the shower in the communal ladies changing room/toilet by the reception. It was not acceptable when we had paid for a room advertised with a spa shower. Most of all, I was a little upset as there was no apology or an offer for compensation. The breakfast was included with our deal and we had dinner th...
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There was a single shower cubicle with no light in ,between three of us so we had to wait for one another to shower ,ancient towels in dusty tubs. We were then shown to a deck with a 4 seater hot tub on it and a wooden sauna hut . This was the sum total of the ‘spa facilities’. Two of the jets in the hot tub weren’t working . The view from the room where lunch was served was stunning but the room resembled a community centre with all the equipment of the local clubs stacked up for storage ! The two course light lunch was basic soup and salad and tea or coffee . The afternoon sessions of guided meditation and sound bath were like something out of a comic sketch -with the instructor basically...
Went to have gin afternoon tea with our daughter who had gifted them for Christmas Staff very friendly and efficient but the quantity of food was something else ! 3 x Finger sandwiches the size of a child’s finger 1 x haggis Bon Bon each I sausage roll each a glass of gin and cup of coffee all for the privilege of £30 per person 2 glasses of wine at £12.50 each ! Definitely no where near value for money and verging on a total rip off Won’t be back
I was here as part of a tour, and will definitely be back on my own. I found the Innkeepers friendly and helpful, and the room quite comfortable. It was small, but had spectacular views and was immaculate, with a good supply of fluffy towels. Breakfast was more than adequate, with continental food plus full breakfasts. I didn 't try any of the spa experiences, but stayed here two nights and enjoyed it very much.
Loved this quaint location. Although a tich older Our room had spectacular Sunset views of lake. Hosts are very accommodating with a willingness to please, and very genuine people. Would have loved to golf but no time, was here 2 nights with tour group. We only had breakfasts here and their choice of selections and quality of food was quite good. Definitely recommend . Don
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Stayed here for just 1 night while exploring Balmoral and the local area. Room was lovely with a stunning view over the Loch. Even had time to try the golf which was a nice little course. Found the owners to be nice and friendly. Would stay here again.
took a walk from aboyne centre to here. lovely and interesting. lovely caravan site at the loch lovely to walk through
