Update 11/28: Been there a few more times. The service was not consistent. I don't recommend ordering food in the theater. You might not get it until the movie is about to be over. The seats are not cleaned after eat showing. You may have to clean themess yourself. Disappointed that the experience is not improving. I have purchased some vouchers and never received them. Onlinehelp went to a void and no way to reach a live person to help. Initiall review: The LOT opened just two months ago. I wenthere on a Thursday night to check out this place. Not really sure how this place works with a restaurant and a movie theater.You can eat in the restaurant or order food while watching a movie in the...
Zero stars if I could!!! This place is a joke. They have the worst customer service I’ve seen. i simply ordered popcorn, soda and candy for a grand total of $83. The cost is whatever but at least give me what I ordered. I asked for a manager and theybring out the restaurant manager who gives no help and simply walks away asking what theater I’m in. The actual theatermanager would never come. Each person I spoke to had severe attitude. No thanks! I’ll go elsewhere……you lost a loyalcustomer over extremely poor customer service. Mistakes happen, it’s how you handle it!
Zero stars if I could!!! This place is a joke. You have the worst customer service I saw. I just ordered popcorn, soda and candy for a total of $83. The costs are everything I ordered. I asked for a manager and they're bringing the restaurant manager who doesn't give any help and just walk away asking what theaters I'm in. The actual theatre director would never come. Every person I spoke with had a strong attitude. No, thanks. Me? They lost a loyal customer over extremely bad customer service. Errors happen, it's how you handle it!
I love the coziness of the theater and it is usually very clean which is nice. They have a good menu selection and staff seemed to have improved a lot over the last few months, with service being quicker and them actually remembering/bringing the fullorder. The loss of one star is due to mediocre food at high prices Even the drinks are not that great but priced pretty highfor what you get. Also, sometimes the online booking system is faulty when trying to purchase tickets online. Otherwise I dolove coming to this theater
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I love the cosiness of the theatre and it is usually very clean what is beautiful. You have a good menu selection and the staff seemed to have much improved in recent months, with the service is faster and they actually remember / bring the full order. The loss of a star is on mediocre food at high prices... Even the drinks are not so great, but expensive quite high for what you get.... Also sometimes the online booking system is incorrect when you try to buy tickets online. Otherwise I'd like to come to this theater...
The restaurant is open to outside so it's quite cold in the evening. The burger was correct, the fries not very crunchy or warm. The pasta sauce was not good, the whole dish is not worthy of the price. The service was normal. We won't come back there forthe food.
Our Mother's Day Brunch experience was excellent. They had our reservation and we were seated immediately. Drink service was prompt and the servers were very attentive. I would highly recommend The Lot City Center for dining, drinks and possibly even a movie.
Pricey, but good seats. Stadium style, recliners with a table the swings out. We didn't get any food, but the people next to us did. The servers were very quiet and quick.
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the service was very slow considering how empty the restaurant was, the eating was sub par for the cost of the meal.
Overpriced and low quality food not a good dining choice
Selection Of California Cheese And Meats
Butter, Chili, Caramel Or Salt Vinegar
Baked Jalapeno Cheddar Or Plain Pretze
Deep Fried Crackling Chicken Sandwich
Grilled Cheese Tomato Fennel Soup
Add: Shrimp, Chicken Or Salmon
The Lot 1/2 Pound Angus Burger
Pumpkin Cinnamon Bread Pudding
Impossible Plant Based Burger
Fried Brussels Sprout Seaves
