Let me start by saying that I visit the Huntington Beach location all the time and we love their food. It is a shame that this location has such horrible food. They brought us out the home potatoes that were definitely took the day before and they triedto heat them back up still cold in the middle. They do have really good bacon but I was so grossed out by the syrup that wasprovided for me for my pancakes. I still have the taste in my mouth as we speak it tastes like dirty dishwater and alcohol. Itwas so thin that it shook around like water in the bottle. We let the waiter know about all of the problems that we had my wifewas so turned off by the disgusting syrup that she stopped eating. The...
The food here is great however every single time I place a to go order they screw up. Today I called in 40 minutes prior to my arrival because I was in a hurry and wanted to be sure everything would be ready. Sure enough when I got there they said they didn't have an order for me. When I showed them the number I called was correct they just shrugged it off. I had to place a new order and wait for the food to be cooked. I've worked in the restaurant industry for years and you'd think the manager would offer a free meal or something since they even confirmed it was their mistake. In the past they have forgotten to put syrup in with our pancake order and another time we were short a slice of Fr...
The food here is great however every single time I place a to go order they screw up. Today I called in 40 minutes prior to my arrival because I was in a hurry and wanted to be sure everything would be ready. Sure enough when I got there they said theydidn't have an order for me. When I showed them the number I called was correct they just shrugged it off. I had to place anew order and wait for the food to be cooked. I've worked in the restaurant industry for years and you'd think the managerwould offer a free meal or something since they even confirmed it was their mistake. In the past they have forgotten to putsyrup in with our pancake order and another time we were short a slice of French...
I brought these concerns to our waiter’s attention, but my wife was so turned off by the syrup that she stopped eating completely. Even when the owner came by, the waiter failed to mention our complaints to him. We ended up paying full price for a breakfast we didn't enjoy, while I noticed the busboy asking the waiter about the customers with all the leftover food at their table. It's unfortunate because The Original Pancake House has so much potential, but this location really fell short. The menu could use some improvement to match the brand's reputation.
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I don't want anyone to go here. That way I won't have to wait in long line. To eat their very good, large portion food. Coffee was good also, even when busy service was attentive. Would have been 5 stars but their plates cups come to the table withlarge chips missing some were sharp. bad show.
I don't want anyone to go here. I don't have to wait long. To eat their very good, large portion of food. Coffee was also good, even if the service was attentive. Had been 5 stars, but their cups come to the table with big chips missing some were sharp. Bad show.
Roberto provided outstanding service during our visit. We made the trip from Brea specifically for the food and service, and it did not disappoint. Thank you! Go 49ers!
I really love this breakfast place! I think it's even better than the ones in Anaheim. I prefer going on weekdays since it's less busy, and the service is exceptional.
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Love love love this breakfast spot! I actually think it's better than the ones in Anaheim. I only go on weekdays because it less crowded and service is excellent
Roberto was a great server. We come here from Brea for the food and service. Thank you! We love the 49ers
