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"we ate here 17 nights in the rodeo. loved the new dining option supplemented. had great experiences the majority of the time. unfortunately the last night was so unorganized. we sat an hour after our reservation. the food was cold. service slow. the restaurant was overcrowded and prepared. from many Entree options. our cocktails came in plastic cups when they ran out of glasses. I hope and assume that they have worked out all these problems before the next rodeo. I have always loved"
Phone: (+1)7138182310
Address: 1 NRG Pkwy, Houston, United States Of America
City: Houston
Website: http://www.theranchatrodeo.com/
Monday: 14:00-23:00
Tuesday: 14:00-23:00
Wednesday: 14:00-23:00
Thursday: 14:00-23:00
Friday: 14:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-23:00
Dishes: 10
Amenities: 15
Categories: 5
Reviews: 249
I was really looking forward to this dinner; I hadn 't tried B&B Steakhouse yet and this was a great opportunity to do so on the last night of the rodeo. Unfortunately, it wasn 't what I expected. We arrived at 4:15 for our 4:30 reservation and were told we would be seated in a sec . It wasn 't until about 5:45 that we finally got seated. Attempts to talk to the hostess were met with we 're just waiting for tables to leave as she told new customers coming in that they would be seated in a sec . I understand that it was the last night of rodeo and people were there to see George Strait but it seems to me that an experienced manager would have been able to plan better. The meal in itself was q...
it is difficult to check a limited time concept on the last day of the operation, as so many variable can make or break the meal. we have been sitting in the parents' house and loved it, and from a food perspective our meals were fantastic. a couple of things we wanted to order were not on stock as we were fed last night, they would be open, so sure, it is not unexpected that some things could not be available. but overall eating was great. the service was in the very good, although clear they were all roared (more about this at the moment). we got cute but no serviettes until we asked them how our appetizers arrived. our biggest disappointment was however with table management and attitude...
I can't say enough about how great the experience we had when we had one. the personal was very professional and hard to work in an outdated booked environment. each of the hostess, who had a very hard work on the person who refilled the waterglasses, did this with a smile. our waiter was excellent, despite several tables. we didn't forget. the management also helped to refill clear tables and water, which was very good to see. I've already spoken to my friends, so I hope it's back next year or even previous football matches.
very disappointing. I thought that was great because it's a ben berg restaurant. I was wrong! we had a reservation for 4:45. we finally sat at 5:55 a.m. and only then by confronting the host again and again. once we have ordered appetizers, win and ask for brot. no. they were made of bread! our 9 years old wanted simple butter pasta. no pasta! our steaks were in order, but not very hot. the same for pommes. all in all, we paid a premium price and felt torn off. will not make this mistake again!
we ate here 17 nights in the rodeo. loved the new dining option supplemented. had great experiences the majority of the time. unfortunately the last night was so unorganized. we sat an hour after our reservation. the food was cold. service slow. the restaurant was overcrowded and prepared. from many Entree options. our cocktails came in plastic cups when they ran out of glasses. I hope and assume that they have worked out all these problems before the next rodeo. I have always loved
