The Swan Taphouse - Table reservation

Booked a Sunday lunch with my mum for the 1st anniversary of my Dad 's death. It was very busy as the weather was so nice. We ordered drinks that came in good time. I asked for tap water for the table. Didn 't come. 10 mins later my husband asked again, didn 't come. 3rd time of asking we were told the barman had a few drinks to sort out 1st!! 5 minutes later we were brought one bottle of water. I explained we asked for tap water. Then brought one glass!!!! I explained we asked for 2. So, after 35 minutes we eventually had our tap water! No apology offered at any point Clearly not enough staff Then, it got worse. My roast arrived. We asked for 2 large with crackling. The crackling didn 't ar...

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I had been looking forward to this "treat" but was extremely disappointed. The tea service was lacking, with the smallest teapot in the world and cold tea in the first pot. There was only one tea bag and no spoon provided, and even after asking for a second pot, there was still only one tea bag and no spoon. The waitress claimed they were busy, but it did not seem that way. The food arrived without plates, and we had to ask for them. We were not asked if the food was okay, or if we needed more tea or any other drinks. There were no plates or forks provided for dessert. Overall, we were very disappointed as we had been looking forward to this experience for over a month. We will not be return...

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Located in the prime position of Ironbridge, this venue had the potential to attract passing customers, but our lunchtime experience turned out to be average to poor. The staff were welcoming and courteous, with our waitress being particularly good. However, our meal was delivered in a timely manner, but after tasting the potatoes, ciabatta, Yorkshire pudding, and beef, it was clear that only the gravy was hot, while the rest of the dish was lukewarm. When asked about our meal, I mentioned the lukewarm temperature and the oily Yorkshire pudding to our waitress. Unfortunately, nothing was done to address the issue. It's a shame that the pleasant front of house staff were let down by the poor...

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We had a wonderful meal at this restaurant with a table by the window overlooking the river. My wife enjoyed the perfectly cooked fillet, while I savored the well-cooked brisket with delicious gravy. The service was perfect and the overall value was great.

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Really welcoming from the moment I walked in greeted and shown to table, service was great friendly chatty staff, nothing too much trouble and the food was absolutely delicious will be back again! One of the best burgers around!!

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