"Tried this place for large party meals,. X2 of us dining and take away,. Always nice, staff pleasant and never any issues.. thumbs up!!"
Absolute worse Chinese I’ve had. I’ve ordered before a good few times and it’s usually fine. Tonight, they served a slice of pork in our duck and plum to someone who doesn’t eat pork. Ordered a king prawn black bean and they give us a seafood one with no prawns and the person is allergic to shellfish but she didn’t care on the phone. Could have been a very difficult situation. Mixed starters were incorrect and over cooked the ribs were unedible. All meat In the food over cooked and chewy. They didn’t care when I rang, wanted to re deliver but I said we can’t as we are going to the theatre we can’t all sit down to eat again hence why we ordered early. When I asked to come and collect it and b...
Ordered pork chow mein and house special chow mein on Uber eats, food turned up in a reasonable time but the pork chow mein was totally devoid of any moisture, it was just like strands of rubber on the plate, couldn’t chew through the beef in the house special had to give up and spit it out in the end. Called the restaurant but they couldn’t be bothered in the slightest, they refused to either replace the food or give us a refund so now have complained to Uber eats. Do yourselves a favour, if you want a nice meal don’t order from here.
I would strongly advise against ordering from this restaurant. The food we received was absolutely disgusting - the noodles were burnt and dried, and overall not fresh at all. When I called to complain, I was brushed off and told that no one else had complained. Save your money and go elsewhere, as the food quality here is terrible. There was no care, no apologies, and no refund offered. We ended up throwing all the food away and going to KFC instead. Stay away from Thumbs Restaurant.
As our usual takeaway was not taking orders tonight, I thought we'd give Thumbs a try. Best take away we have had in ages!!!!!! Slightly dearer than usual but the food was absolutely fantastic, we will be buying from them again. Delivery service was very good, and very cheerful, just what you need in lock-down doldrums, made our evening, thank you.
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Absolutely awful experience from Thumbs. Ordered from Uber Eats, completely messed up the order. Phoned four times, and just kept saying ‘it’s on its way’. Over an hour later the missing food never arrived. Awful service, and will avoid in future. Don’t waste your money or time. Wish I read reviews first.
This Chinese takeaway in Gravesend is one of the best. The food is consistently hot, fresh, and full of delicious flavors. The staff are very polite and accommodating. I highly recommend trying the salt and pepper chips, deep fried mushrooms, and onion rings as side dishes!
I am very particular about the food that I eat. I can honestly say that this is one of the best Chinese restaurant/takeaways that I have ever tasted. Always great produce, and very fresh. Also, the staff are very nice, friendly and helpful. Highly recommended.
The staff at this restaurant are friendly and helpful, especially towards children. They offer delicious vegetarian Thai curries and vegetable chow mein. The prices are great and the takeout service is quick.
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Never had one from here before and certainly won’t be having another both curry’s had more water than sauce the squid was burnt solid and all tasted of very old oil the smell gave it away
Tried this place for large party meals,. X2 of us dining and take away,. Always nice, staff pleasant and never any issues.. thumbs up!!
Mixed Seafood With Green Pepper In Black Bean Sauce Spicy
Deep Fried Salmon With Chu Chwe Curry Sauce Spicy
Deep Fried Sea Bass In Sweet Chilli Sauce Spicy
Deep Fried Cod Fish In Sweet Chilli Sauce Spicy
Deep Fried Chicken In Sweet Chilli Sauce Spicy
Chicken With Cashew Nuts In Yellow Bean Sauce
Deep Fried Salmon In Black Bean Sauce Spicy
Special Thai Tom Yum Prawn Soup Soup Spicy
Deep Fried Shredded Beef With Chilli Spicy
Thumbs Oriental Mixed Hot Appetisers For 2
